IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 371:

  Mark is a business analyst for his organization. A business need has been identified; therefore, Mark immediately sets out to identify the stakeholders. How long will stakeholder analysis need to continue?

  A. It will continue until all of the stakeholders have been identified.
  B. It will continue until the requirements have been approved.
  C. It will continue as long as business analysis continues.
  D. It will continue until the project charter is signed.
  C. It will continue as long as business analysis continues.

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  Stakeholder analysis is an ongoing business analysis activity. It continues as long as business analysis continues. Answer: B is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business analysis continues. Answer A is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business analysis continues. Answer D is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business analysis continues.

• Question 372:

  A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with their own tools and methods. To make the requirements as re-usable as possible, what should the BA do?

  A. Make specific references to applications or departments
  B. Provide details for the requirements
  C. Describe the requirements at a high level of abstraction
  D. Limit the relationships between requirements
  C. Describe the requirements at a high level of abstraction

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  According to the BABOK Guide, a high level of abstraction means that the requirements are described in general terms without going into specific details or implementation options3. This can make the requirements more re-usable, as they can be applied to different contexts, situations, or solutions. Therefore, the correct answer is C. References: BABOK Guide, [CCBA Practice Test]

• Question 373:

  A project is being initiated to enhance an on-line product because sales have declined for over a year. The company leader's ant confident that all of the skills needed to improve the product exist within the company. By enhancing the product, sales will increase and new customers will emerge. A business analyst (BA) will help the enhancement project by first:

  A. documenting the requirements.
  B. identifying the stakeholders.
  C. implementing a suitable solution.
  D. evaluating the business need.
  D. evaluating the business need.

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  The BA should resolve the conflict between two stakeholders over which model to use for describing requirements by explaining that the models are complementary to each other. A model is a representation of a concept or system that is used to communicate or analyze it. Different models can be used for different purposes or audiences depending on their strengths and limitations. For example, an activity diagram can show the sequence and conditions of actions performed by actors or objects in a system, while a state diagram can show how an object changes its state in response to events. The BA should demonstrate how both models can be useful and relevant for describing different aspects of the requirements. References: : BABOK Guide v3, Section 4.5 : Activity Diagram vs State Diagram

• Question 374:

  What type of a business analysis approach focuses on the rapid delivery of business value in short iterations?

  A. Risk-driven
  B. Profit-driven
  C. Change-driven
  D. Risk-laden
  C. Change-driven

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  The change-driven approach looks to create business value in short iterations. The downside of this approach, however, is that there is more risk and uncertainty in the overall direction. The change-driven approach relies on team interaction to define requirements and gather feedback on the solution. Answer: D is incorrect. This is not a valid term to describe the change-driven business analysis approach. Answer A is incorrect. This is not a valid term to describe the change- driven business analysis approach. Answer B is incorrect. This is not a valid term to describe the change-driven business analysis approach.

• Question 375:

  A business analyst (BA) is tasked with performing a gap analysis between two existing systems to combine into a single system or run just one system. Which of the following modelling formats will show the requirements for both systems side by side?

  A. Activity Flow
  B. Matrix
  C. Glossary
  D. Bubble Chart
  B. Matrix

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  The modeling format that will show the requirements for both systems side by side when performing a gap analysis between two existing systems to combine into a single system or run just one system is a matrix. A matrix is a table that shows the relationships, dependencies, comparisons, or mappings between two or more sets of data or information. A matrix can help to visualize and analyze the similarities and differences between two systems. The other options are incorrect because: Option A is incorrect because an activity flow is not a modeling format that will show the requirements for both systems side by side, but a modeling format that will show the sequence and conditions of activities within a system or solution. An activity flow is a graphical representation of the inputs, outputs, triggers, and outcomes of activities within a system or solution. Option C is incorrect because a glossary is not a modeling format that will show the requirements for both systems side by side, but a modeling format that will show the definitions and descriptions of terms or concepts within a system or solution. A glossary is a repository that contains the meanings, attributes, formats, and relationships of terms or concepts within a system or solution. Option D is incorrect because a bubble chart is not a modeling format that will show the requirements for both systems side by side, but a modeling format that will show the distribution and correlation of data points within a system or solution. A bubble chart is a graphical representation of data points that vary in size and position according to their values. References: BABOK Guide v3, section 10.16: CRUD Matrix

• Question 376:

  All of the following statements are true regarding a brainstorming session during requirements elicitation except for which one?

  A. All ideas should be visibly recorded.
  B. The number of ideas should not be limited.
  C. The ideas should be generated with a cost or time estimate.
  D. All ideas should be shared without any discussion, criticism, or evaluation.
  C. The ideas should be generated with a cost or time estimate.

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  During a brainstorming session, there is not a time or cost estimate consideration; the participants should generate as many ideas as possible. A is incorrect. This is a true statement; all ideas should be visibly recorded. D is incorrect. This is a true statement; all ideas should be shared without any discussion, criticism, or evaluation. B is incorrect. This is a true statement; the number of ideas should not be limited.

• Question 377:

  A new payments system was recently implemented to replace an old legacy system. The system users have lodged a complaint that the new system is slower than the old system but system performance statistics show more efficiency. How does the business analyst (BA) demonstrate to users how the new system is performing?

  A. Collect system metrics and communicate results in an understandable format
  B. Identify the dependencies of the system with other applications
  C. Analyze the feasibility of including additional hardware resources to the system
  D. Evaluate the payments process to identify areas of improvement in the system
  A. Collect system metrics and communicate results in an understandable format

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  The best way for the BA to demonstrate to users how the new system is performing is to collect system metrics and communicate results in an understandable format. System metrics are quantitative measures that indicate the performance, quality, or efficiency of the system. Examples of system metrics are response time, throughput, availability, reliability, etc. The BA can use these metrics to compare the new system with the old system and show the users how the new system is more efficient. The BA should also present the results in a clear and concise format, such as graphs, charts, tables, etc., that can be easily understood by the users.

• Question 378:

  A domain subject matter expert (SME) describes a scenario to the business analyst (BA) that may need to be considered for an impending change. The BA and domain SME sketch out the process model for this exception scenario for consideration. What action does the BA take?

  A. Capture and integrate this process model into other appropriate planned outcomes
  B. Plan an observation activity to gain a hands-on understanding of the situation
  C. Document the elicitation results then verify and validate in a requirements review
  D. Review the issue with stakeholders during a follow-up session
  C. Document the elicitation results then verify and validate in a requirements review

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  The correct answer is C. The BA should document the elicitation results then verify and validate in a requirements review. This means that the BA should record the process model for the exception scenario and check its accuracy, completeness, and clarity with the domain SME and other stakeholders. The BA should also ensure that the process model meets the stakeholder needs and expectations and conforms to the business analysis standards and guidelines. The other options are incorrect because: Option A is incorrect because capturing and integrating the process model into other appropriate planned outcomes is not an action that the BA takes immediately after sketching out the process model with the domain SME. The BA should first document and review the process model before incorporating it into other deliverables or artifacts. Option B is incorrect because planning an observation activity to gain a hands-on understanding of the situation is not an action that the BA takes after sketching out the process model with the domain SME. The BA should already have a sufficient understanding of the situation before eliciting information from the domain SME. Observation is another elicitation technique that can be used to gather information from stakeholders by watching them perform their tasks or roles. Option D is incorrect because reviewing the issue with stakeholders during a follow-up session is not an action that the BA takes immediately after sketching out the process model with the domain SME. The BA should first document and review the process model before conducting a follow-up session with stakeholders to address any issues or concerns. References: BABOK Guide v3, section 4.2: Elicitation

• Question 379:

  An organization's board of directors has funded a new mobile application to support external customers. The business case was developed with emphasis on objectives to broaden the organization's brand and increase customer engagement. The business analyst (BA) is reviewing a group of user stories with the product owner. One of these user stories is: "As a customer service representative, I need to enter my time on the mobile application so that I can leave work to pick up my sick daughter from school". The product owner wants to take advantage of this opportunity to provide the staff a way to enter their time away from the office and create an interface to the Payroll application. How must the BA evaluate alignment with the existing scope?

  A. Add me functionality to the list of requirements
  B. Suggest that the story be included with a change to solution scope or be removed
  C. Ask product owner to rank this user story against the existing product backlog
  D. Review business objectives and determine potential value
  D. Review business objectives and determine potential value

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  The BA must review the business objectives and determine the potential value of the user story to evaluate alignment with the existing scope. This is because reviewing the business objectives and determining the potential value are techniques that help to assess how well a requirement or a solution supports the desired outcomes and benefits for the organization and its stakeholders. Reviewing the business objectives and determining the potential value of the user story can help to check if it aligns with the existing scope of the project, which was funded to support external customers and broaden the organization's brand and increase customer engagement. The other options are not as effective or appropriate as reviewing the business objectives and determining the potential value. References: BABOK Guide, section 10.17: Review Business Objectives BABOK Guide, section 10.18: Determine Potential Value CCBA Practice Test,

• Question 380:

  According to the business analysis book 'A Guide to the Business Analysis Body of Knowledge', which your exam is largely based on, almost all methodologies fit somewhere along a spectrum between plan-driven and what other methodology?

  A. Risk-driven
  B. Cost-driven
  C. Change-driven
  D. Reward-driven
  C. Change-driven

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  The methodology that defines the business analysis approach is either plan-driven or change-driven. Answer A is incorrect. Risk-driven is not a valid approach for planning business analysis activities. Answer B is incorrect. Cost-driven is not a valid approach for planning the business analysis activities. Answer D is incorrect. Reward-driven is not a valid approach for planning the business analysis activities.