IIBA CCBA Online Practice
Questions and Exam Preparation
CCBA Exam Details
Exam Code
:CCBA
Exam Name
:Certification of Competency in Business Analysis (CCBA)
Certification
:IIBA Certifications
Vendor
:IIBA
Total Questions
:522 Q&As
Last Updated
:May 25, 2026
IIBA CCBA Online Questions &
Answers
Question 161:
System designers are working with a business analyst (BA) during the initial stages of a project to implement a new transaction-based system. The system designers would like to have a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored. What type of diagram meets the designers' needs?
A. Use Case B. Data flow C. Activity flow D. State Modelling
B. Data flow The type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored is a data flow diagram. A data flow diagram is a graphical representation of the sources, destinations, flows, and processes of data within a system or solution. A data flow diagram can help to understand how data is created, used, stored, and changed by the system or solution. The other options are incorrect because: Option A is incorrect because a use case diagram is not a type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored, but a type of diagram that shows the actors, use cases, and relationships of a system or solution. A use case diagram can help to define and communicate the functional requirements and scope of the system or solution. Option C is incorrect because an activity flow diagram is not a type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored, but a type of diagram that shows the inputs, outputs, triggers, and outcomes of activities within a system or solution. An activity flow diagram can help to understand how activities are performed and sequenced by the system or solution. Option D is incorrect because a state model diagram is not a type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored, but a type of diagram that shows the states, transitions, and actions of an entity or an object within a system or solution. A state model diagram can help to understand how an entity or an object changes its state or behavior in response to events or conditions. References: BABOK Guide v3, section 10.12: Data Flow Diagrams
Question 162:
What is the purpose of managing the solution scope and requirements from a business analyst's objective?
A. To complete business analysis activities as quickly as possible B. To obtain and maintain requirements approval from the sponsoring client about the solution scope C. To obtain and maintain consensus among key stakeholders for the overall solution scope D. To complete business analysis activities as accurately as possible
C. To obtain and maintain consensus among key stakeholders for the overall solution scope The purpose of managing solution scope and requirements is to obtain and maintain consensus among key stakeholders regarding the overall solution scope and the requirements that will be implemented. A is incorrect. This isn't a valid answer, as the purpose of managing the solution scope and requirements is to gain consensus from the stakeholders, not to complete the business analysis tasks as quickly as possible. D is incorrect. This isn't a valid answer, as the purpose of managing the solution scope and requirements is to gain consensus from the stakeholders. While there's always a need for accuracy, this isn't the best answer for the QUESTION. B is incorrect. This isn't a valid answer, as the purpose of managing the solution scope and requirements is to gain consensus from the stakeholders, not from the sponsoring client.
Question 163:
Project Communication Management includes the processes required to .
A. Ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information. B. Identify, define, combine, unify, and coordinate the various processes and project management activities with the Project Management Process Groups. C. Manage timely completion of the project. D. Organize, manage, and lead the project team.
A. Ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information. Project Communications Management is one of the nine Knowledge Areas. It employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information. The following processes are part of Project Communications Management. Identify Stakeholders Plan Communications Distribute Information Manage Stakeholder Expectations Report Performance The Project Communications Management processes provide the critical links among people and information that are necessary for successful communication. These processes interact with each other and with the processes in the other Knowledge Areas as well. Answer D is incorrect. This is true for Project Human Resource Management. Answer B is incorrect. This is true for Project Integration Management. Answer C is incorrect. This is true for Project Time Management.
Question 164:
A senior business analyst (BA) is tasked with verifying a set of requirements written by a junior BA for a system. During this exercise, the junior BA will ensure that the requirements exhibit atomic characteristics. The senior BA will be verifying that the requirements:
A. can be understood independently of other requirements. B. are written using terminology common for the audience. C. contain no extraneous and unnecessary content. D. are aligned with the identified need of the stakeholders.
A. can be understood independently of other requirements. Atomic: self-contained and capable of being understood independently of other requirements or designs.
Question 165:
Which tool will allow a business analyst (BA) to determine how information is input, processed, stored, and extracted from a collection of systems?
A. Data Glossary B. Activity Flow C. Entity Relationship Diagram D. Data Flow Diagram
D. Data Flow Diagram According to the BABOK Guide, a data flow diagram is a tool that shows how data moves through a system or process3. A data flow diagram can help the BA determine how information is input, processed, stored, and extracted from a collection of systems, as it depicts the sources and destinations of data, the transformations and storage of data, and the flow of data between systems or processes. Therefore, the correct answer is D. References: BABOK Guide, [CCBA Mock Test]
Question 166:
A business analyst (BA) was asked by the vice president (VP) to evaluate the organization's claims processing capability and recommend improvements. The VP agreed to the BA's recommended solution approach and identified an external vendor to develop the modernized claims processing system. Before contracting with the external vendor, the BA realized that the budget should be approved by the Chief Financial Officer. What was missed by the BA when performing stakeholder analysis?
A. Attitude B. Roles C. Decision making authority D. Level of influence
D. Level of influence Level of Power or Influence Understanding the nature of influence and the influence structures and channels within an organization can prove invaluable when seeking to build relationships and trust. Understanding the influence and attitude each stakeholder may have can help develop strategies for obtaining buy-in and collaboration. Business analysts evaluate how much influence is needed to implement a change compared to the amount of influence the key stakeholders can bring. If there is a mismatch between the influence required and the amount of influence the stakeholder has or is perceived to have, business analysts develop risk plans, responses and other strategies that might be needed to obtain the required level of support.
Question 167:
A business analyst (BA) decided to capture requirements by inviting all the stakeholders to meet at an office location. After invitations were sent, it turned out that not everyone could attend this meeting because of their individual dispersed locations. Which of the following does the BA need to adjust to handle this situation?
A. Project stakeholders B. Logistics setup C. Elicitation scope D. Elicitation technique
D. Elicitation technique The BA needs to adjust the elicitation technique to handle the situation of not everyone being able to attend the meeting because of their individual dispersed locations. Elicitation technique is a technique for obtaining information from stakeholders or other sources3. The BA should choose an elicitation technique that is suitable for the type, scope, and complexity of the information needed, as well as the availability, location, and preference of the stakeholders. For example, if some stakeholders cannot attend a face-to- face meeting due to geographical differences, the BA can use an alternative technique such as surveys, interviews, or focus groups using online tools or platforms. References: 3:BABOK Guide v3, Section 4.2
Question 168:
A business analyst (BA) is planning the requirements attributes. The BA received a long list of requirements that must be implemented in different phases. Which requirements attribute can the BA include to allocate the requirements to the proper phase?
A. Status B. Author C. Priority D. Source
C. Priority Priority: indicates relative importance of requirements. Priority can refer to the relative value of a requirement or to the sequence in which it will be implemented.
Question 169:
When a business analyst prepares for elicitation, he must define the scope of the selected elicitation technique, notify the stakeholders of the elicitation plan and technique to be used, and what other preparation activity?
A. Schedule all needed resources. B. Create an elicitation plan. C. Define the solution. D. Perform stakeholder analysis.
A. Schedule all needed resources. When preparing for the elicitation event, the business analyst must also schedule all needed resources. The resources are people, facilities, equipment, and other things that can help complete the event. Answer C is incorrect. Defining the solution is not part of preparing the elicitation. Answer B is incorrect. The business analyst doesn't create an elicitation plan in preparation of the elicitation event. Answer: D is incorrect. Performing stakeholder analysis is not an elicitation preparedness technique.
Question 170:
When an organization implements a new solution, the organization will often have to provide dual-support for the new solution and the solution that's being replaced. Which one of the following is not an input to the transitional requirements definition?
A. Stakeholder management strategy B. Deployed solution C. Stated requirement D. Organizational readiness assessment
A. Stakeholder management strategy There is not any stakeholder management strategy during the operational transfer. The correct answer is the organizational readiness assessment, the stated requirements, the deployed solution, and the designed solution. Answer D is incorrect. The organizational readiness assessment is one of the four inputs to the definition transition requirements task. Answer: C is incorrect. The stated requirement is one of the four inputs to the definition transition requirements task. Answer: B is incorrect. The deployed solution is one of the four inputs to the definition transition requirements task.
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