C2180-188 Exam Details

  • Exam Code
    :C2180-188
  • Exam Name
    :IBM WebSphere Lombardi Edition V7.2 BPM Program Management
  • Certification
    :IBM Certifications
  • Vendor
    :IBM
  • Total Questions
    :37 Q&As
  • Last Updated
    :Dec 09, 2021

IBM C2180-188 Online Questions & Answers

  • Question 11:

    The BPM analyst, Process Owner and BPM program manager have created a list of user stories with point estimates. What do user story points measure?

    A. The value of the user story.
    B. The priority of the user story.
    C. The time in hoursrequired to implement the user stories.
    D. An approximate, relative measurement of the development effort.

  • Question 12:

    Key Performance Indicators (KPIs) are used by the process owner and stakeholders to:

    A. measure the operations within aprocess.
    B. notify stakeholders when a threshold is violated.
    C. determine the source of business data in the process.
    D. reward participants for superior performance in the process.

  • Question 13:

    In the Playback 0 review session, the executive sponsor for BPM suggested adding a requirement to the business processnot previously articulated. The executive sponsor would like to see the business requirement implemented by the next playback validation session. How should the program manager handle the previously unknown business requirement?

    A. Validate user story with process owner and schedule for a later iteration.
    B. Explain to the executive sponsor that the requirement will be implemented in the next iteration.
    C. Proceed with Playback 1 and include the new requirement in the set of requirements for the development phase.
    D. Find the best time in the development effort when resources are available to insert the business requirement implementation.

  • Question 14:

    A development team is preparing Playback 2. The Playback includes system integrations. When preparing for a playback, what should the program manager do? Advise the development team to:

    A. use power point slides with screenshots.
    B. create a script and practice the playback.
    C. postpone the playback if a technical problem is found.
    D. warn stakeholders with possible technical problems in advance.

  • Question 15:

    The business requirements for the BPMplatform dictate that the runtime environment supports up to 10,000 unique users with up to 2,000 concurrent users during an 18 hour daily usage window with response times for user actions of less than 6 seconds in 95% of cases and no more than 10 secondsin any case. Who is responsible for ensuring that this expectation is met?

    A. BPM Analyst
    B. BPM Developer
    C. BPM Administrator
    D. BPM Program Manager

  • Question 16:

    After completing the initial process discovery and documentation work, the process definition and user story documentation needs to bereviewed to ensure that appropriate emphasis has been placed on process improvement and on identification and definition of appropriate process metrics. With whom does the program manager and process owner conduct this review?

    A. BPM Analyst
    B. BPM Architect
    C. BPM Developer
    D. BPM Administrator

  • Question 17:

    The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need aweb form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft anoffer for employment? What feedback should the program manager give on the user story?

    A. It is a poorly written user story because it specifies implementation details.
    B. It is poorly written user story because it documents what the user needs to do.
    C. It is a good user story because it leaves out all implementation details as to how the work will actually get done.
    D. It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.

  • Question 18:

    The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have askedthe BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:

    A. deferred until the software requirements specification document is complete.
    B. delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.
    C. fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.
    D. fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.

  • Question 19:

    The BPM program manager and process owner for a new hire onboarding process project need to ensure that the solution developed by the team will be accepted and adopted by the target users. To facilitate this, they decide to:

    A. plan additional playbacks for user screens.
    B. agree with users to postpone the release until every feature is correct.
    C. involve champion SMEs in the discovery and implementation including playbacks.
    D. insist on documentation of all user requirements before having the development team begin work.

  • Question 20:

    What are the three interfaces provided by the Process Designer?

    A. Designer, Optimizer, Inspector
    B. Designer, Optimizer, Coach Designer
    C. Process Portal, Optimizer, Inspector
    D. Process Portal, Optimizer, Coach Designer

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