C2180-188 Exam Details

  • Exam Code
    :C2180-188
  • Exam Name
    :IBM WebSphere Lombardi Edition V7.2 BPM Program Management
  • Certification
    :IBM Certifications
  • Vendor
    :IBM
  • Total Questions
    :37 Q&As
  • Last Updated
    :Dec 09, 2021

IBM C2180-188 Online Questions & Answers

  • Question 1:

    Process business data that needs to be available after the process instance completes must be:

    A. audited in the process server database
    B. persisted in the performance data warehouse.
    C. persisted to a business data system of record.
    D. removed from theprocess server for SOX Compliance.

  • Question 2:

    A program manager is planning a project after Playback 0 with a customer. The first proposed plan includes releasing the process with no integrations to external systems. In this plan the process participants will key in data into the process application manually for the first release. The customer replies that this is not a good solution because the integrations are required. The customer proposes a second plan where all the integrations are built for the first release and it will take nearly 3 times as long to deliver with a duration of 9 months. After discussing the pros and cons of the different approaches the customer states that the plan with integrations will be less work and costoverall because they know that they will eventually build all the integrations. How should the program manager respond?

    A. Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can pushfor shorter releases.
    B. Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.
    C. Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.
    D. Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the fullscope of initial planned integrations are not required.

  • Question 3:

    After a successful Playback 0, stakeholders excitably request that Playback 1 should be afully functional application with look and feel branding and several features used in other core company applications. How should the program manager respond?

    A. Change the theme of Playback 1 to work exclusively on user interfaces.
    B. Inform the stakeholders that their request will not be part of this application.
    C. Capture the feedback in planning for Playback 3 with user interface enhancements.
    D. Postpone Playback 1 by four weeks to accommodate branding and user interface features.

  • Question 4:

    A process owner needs to monitor the performance of multiple processes in the aggregate. What should the program manager plan on developing first to satisfy this requirement?

    A. A report
    B. Scoreboards
    C. Service Level Agreements (SLAs)
    D. Key Performance Indicators (KPIs)

  • Question 5:

    The purpose of a snapshot is to:

    A. use it to record revision history of library items.
    B. record the state of a process application or toolkit at a specific point and time.
    C. allow developers and business users to collaborate on business process definitions.
    D. provide security against unauthorized access and alteration of process applications.

  • Question 6:

    What is the purpose of Performance Data Warehouse?

    A. View reports
    B. Start new process instances
    C. Track process performance data
    D. Analyze process performance data

  • Question 7:

    Within a business process application, access to business data in other systems is accomplished via:

    A. tracking points
    B. integration service.
    C. exposed process variables.
    D. connection lines between Business ProcessDefinition (BPD) activities.

  • Question 8:

    The BPM Program Manager revises the project plan after Playback 0. Theteam has completed further analysis and definition of user stories with point estimates that were validated by both BPM Solution Architect and the user story owners. What is an appropriate level of confidence in the accuracy of this revised estimate at this stage in the project life cycle?

    A. 40% or less
    B. 55% - 65%
    C. 60% - 80%
    D. 80% or more

  • Question 9:

    One week prior to the start of Iteration 5, which is planned for a two weeksduration, the BPM Program Manager has asked developers to review the proposed user stories assigned to the iteration, define implementation tasks and provide estimates in hours. During the commitment meeting prior to iteration start, one of the user stories has a single implementation task with an estimate of 80 hours. What should the BPM Program Manager recommend?

    A. Break down the user story into child stories because it is an epic.
    B. Break down the implementation work into tasks that can be describedin 8 hours or less.
    C. Pad the task with 20% more hours because developers typically under-estimate their required effort.
    D. Cancel the user story and move it to a future iteration because 80 hours too large to fit into a two-week iteration with confidence.

  • Question 10:

    A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE. The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?

    A. Suggest no changes to the metrics.
    B. Suggest that an additional category of metrics for defectrates be collected.
    C. Suggest that the COE should aggregate information on the ROI for each project.
    D. Suggest that greater emphasis be granted to the metrics gathered on cycle time.

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