Case escalation rules triggered on the last modification will be reset each time a user adds a related comment to the case?
A. True
B. False
For custom object records to appear in search results associated tab only needs to exist; the tab does not have to be visible to users.
A. True
B. False
Which of the following statements is/are true for sharing rules? (Check all that apply)
A. Sharing rules should be used when a user or group of users needs access to records not granted them by either role hierarchy or organization wide defaults
B. Sharing rules apply only to new records owned by specified role or group member
C. When you transfer records from user to another, the sharing rules are removed during the transfer.
D. You cannot change the specified groups or roles for sharing rules.
Users with access to opportunities as sales team members cannot extend sharing for those records:
A. True
B. False
Which of the following are setting options for the User Interface?
A. Enable Collapsible Sections
B. Show Quick Create
C. Show customer Sidebar Components on All Pages
D. Transfer all Open Opportunities
E. Enable Drag-and-drop scheduling on List Views
Which are Activity Attachment Enhancements in Spring 11?
A. For new organizations, the Attachments related list is now automatically added to task and event records.
B. For existing organizations, the Attachments related list is now automatically added to task and event records.
C. Attachments are now searchable for tasks and events.
D. Unlike before, HTML attachments is always available and can no longer be disallowed.
E. Existing organizations need to manually add the related list to the activity page layout.
Which one is the following is a salesforce.com definition for an opportunity?
A. Any person, organization or company that may be interested in your products and services, not yet customers
B. An organization, individual or company involved with your business such as customers, competitors and partners
C. Any potential revenue-generating event i.e. "sales deal"
D. Any individual or influencer associated with an account
Which of the following make a User record Unique?
A. Profile
B. Email Id
C. Username
D. Role
Which of the following is NOT controlled by the Page Layout?
A. How detail and edit pages are organized
B. Field properties like visible, read-only and required
C. Controlling which fields, related lists, and Custom Links users sees
D. Page section customizations
E. Rollup summary
What does the dashboard snapshot on the Home Page display?
A. Only the dashboard determined by the System Administrator
B. You cannot display a dashboard on the Home Page
C. The first two rows of any of your available dashboards
D. The first row of any available dashboards
E. The Complete Dashboard set by the User himself
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