Salesforce ADX-201 Online Practice Questions and Exam Preparation

Salesforce ADX-201 Online Questions & Answers

• Question 351:

  Custom Summary Formulas are:

  A. Formula Fields on Record Types
  B. Formula Fields for Custom Objects
  C. Formula Fields which cannot be deleted
  D. Calculations on summary fields
  D. Calculations on summary fields

• Question 352:

  What can an administrator customize for the Service Cloud console?

  A. Whether the record opens as a primary tab or subtab
  B. The fields displayed in the highlights panel
  C. The interaction log fields displayed for objects without an Activity History related list
  D. Whether the SoftPhone displays in the footer or sidebar
  E. The objects displayed in the navigation tab
  A. Whether the record opens as a primary tab or subtab
  B. The fields displayed in the highlights panel
  E. The objects displayed in the navigation tab

• Question 353:

  The account owner, opportunity owners, and case owners may or may not be the same user.

  A. True
  B. False
  A. True

• Question 354:

  Which of the statements are true for Cases:

  A. Manually entering the case received from an email
  B. Automatically generated by an email or website form
  C. Can be assigned only automatically by rule assignment however it can be reassigned manually at later time
  D. Associated to Contacts and Accounts
  A. Manually entering the case received from an email
  B. Automatically generated by an email or website form
  D. Associated to Contacts and Accounts

• Question 355:

  What type of relationship must exist if you would like the child record to remain if the parent is deleted?

  A. 1 - 1.
  A. 1 - 1.

• Question 356:

  You can map a single column from the CSV file to multiple fields in Salesforce SFA.

  A. True
  B. False
  A. True

• Question 357:

  If the lead has a record type, the default record type of the new owner is assigned to records created during lead conversion.

  A. True
  B. False
  A. True

• Question 358:

  Is it possible to have Sidebar search enabled with Global Search?

  A. Yes
  B. No
  B. No

• Question 359:

  With Spring 11 release, you can now sort line items in the Quote Line Items related list on a quote. Syncing a quote with an opportunity also syncs product sort order.

  A. True
  B. False
  A. True

• Question 360:

  Which of the following are part of the Service Cloud offering?

  A. Opportunities
  B. Knowledge
  C. Entitlements
  D. Campaigns
  E. Quotes
  B. Knowledge
  C. Entitlements