Ursa Major Solar's support team currently has a very high call volume. They want to decrease this volume by creating a self-service community that will host published articles with Frequently Asked Questions (FAQs), and provide a chat with Help Desk representatives.
Which two features should be used to fulfill this goal? (Choose two.)
A. SOSDetermine if the description is Master/Detail or Lookup: For reporting parent and child fields available
A. Master/DetailHow many instances of personal tags can be applied to records?
A. 50A controlling picklist can have up to how many values?
A. 399As an Admin you can schedule regular data imports using the Data Loader
A. TrueLookup relationship fields are available in Personal Edition
A. TrueMail Merge is available in which Salesforce Editions?
A. All except ProfessionalWhich of the following Collaboration Cloud Enhancements Features are automatically visible to all users after Winter 11 and no setup is required?
A. Free Chatter UsersAccount Teams are not available for Professional Edition
A. TrueA company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to build a custom forecast for the same.
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