Salesforce Salesforce Certifications ADX-201 Questions & Answers

• Question 1041:

  When Chatter is enabled in an org, the following happens (choose all that apply).

  A. The Chatter app is added to the Force.com app menu

  B. The Chatter tab is added to all standard apps

  C. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter

  D. All users are added to the All Chatter group

  E. All of the above

  Correct Answer: ABC

• Question 1042:

  The Chatter Free license gives users the ability to access People, Profiles, Groups and Files as well as (choose all that apply)

  A. Make posts

  B. View comments

  C. Upload files

  D. Join groups

  E. View records

  Correct Answer: ABCD

• Question 1043:

  Chatter External license allow users outside the company to join public Chatter groups.

  A. True

  B. False

  Correct Answer: B

• Question 1044:

  Who can invite Chatter customers into a Chatter group?

  A. The system admin

  B. Group owner

  C. All Chatter users

  D. None of the above

  Correct Answer: AB

• Question 1045:

  Folders are used to organize the following (choose all that apply)

  A. Dashboards

  B. Reports

  C. Documents

  D. Email templates

  E. All of the above

  F. None of the above

  Correct Answer: E

• Question 1046:

  The _______ determines if a user can read, create and edit Contact records, the __________ determines if he can see/edit contact records owned by his subordinates.

  A. Role, Profile

  B. OWD, Sharing rules

  C. Sharing rules, Role Hierarchy

  D. Profile, Role

  Correct Answer: D

• Question 1047:

  Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.

  A. True

  B. False

  Correct Answer: A

• Question 1048:

  The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will

  A. Create 3 assignment rules

  B. Create 1 assignment rule with multiple criteria entries

  C. Create an assignment rule and 2 workflow rules

  D. Use workflow rules to accomplish this

  Correct Answer: B

• Question 1049:

  The system administrator was testing workflow rules and needs to delete pending time-based workflow actions. How can he/she do this?

  A. Delete the workflow rule

  B. Deactivate the workflow rule

  C. Delete the actions in the Time-based Workflow queue

  D. Reset passwords for all users of the org

  E. None of the above

  Correct Answer: C

• Question 1050:

  What feature would a system administrator implement to allow AW Computing's prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?

  A. Auto Response Rules

  B. Assignment Rules

  C. Web-to-Lead

  D. Escalation Rules

  Correct Answer: C