Exam Details

  • Exam Code
    :MOFF
  • Exam Name
    :Microsoft Operations Framework Foundation (EX0-102)
  • Certification
    :Exin Certification
  • Vendor
    :EXIN
  • Total Questions
    :153 Q&As
  • Last Updated
    :May 11, 2025

EXIN Exin Certification MOFF Questions & Answers

  • Question 61:

    What does the focus of the Governance, Risk and Compliance SMF in the Plan Phase not include?

    A. General regulatory environment

    B. High-level risks

    C. Investment determination

    D. Internal controls defined

  • Question 62:

    What is a key outcome of the Financial Management SMF?

    A. Delivered business value

    B. IT has a strategic plan

    C. Proactive and cost justified availability plan

    D. Regulatory compliance

  • Question 63:

    Is the primary goal of the Manage layer to establish an integrated approach to IT service management activities?

    A. Yes

    B. No

  • Question 64:

    Performing IT accounting is part of which SMF?

    A. Business/IT Alignment SMF

    B. Financial Management SMF

    C. Policy Management SMF

    D. Reliability Management SMF

  • Question 65:

    Which role type investigates and resolves an underlying problem?

    A. Customer Service Representative

    B. Incident Resolver

    C. Problem Analyst

    D. Problem Manager

  • Question 66:

    What is compliance?

    A. An application of risk management that ensures IT's conformance with company-specific policies, governmental regulations and laws

    B. A design that involves understanding the business requirements and defining the features that users need to do their job

    C. A plan that aligns an organization objectives into a cohesive approach to deliver services that support business strategyA plan that aligns an organization? objectives into a cohesive approach to deliver services that support business strategy

    D. A state that occurs when the technical and business goals of the IT organization match the goals of the overall business

  • Question 67:

    Which Management Review evaluates IT staff performance and operational efficiency?

    A. Operational Health review

    B. Policy and Control review

    C. Release Readiness review

    D. Service Alignment review

  • Question 68:

    The Change and Configuration Management SMF has a set of processes assigned to it. Which process is the first in order?

    A. Approve the change

    B. Baseline the configuration

    C. Classify the Change

    D. Initiate the Change

  • Question 69:

    What does the Reliability SMF process flow include?

    A. Assess, monitor and control risk

    B. Define service requirements

    C. Ensure good service

    D. Maintain work instructions

  • Question 70:

    Does the Team SMF ensure that someone is ultimately accountable for the work required in the Plan Phase?

    A. Yes

    B. No

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