SAP SAP Certifications C_TCRM20_72 Questions & Answers

• Question 61:

  Which of the following is used to model complex objects for your customers within SAP CRM Service?

  A. Product components

  B. Installed base management

  C. Package quotation

  D. Warranties

  Correct Answer: B

• Question 62:

  You have maintained authorization roles (PFCG roles).

  To which objects can you assign these roles?

  Note: There are 2 correct answers to this question.

  A. Business roles

  B. Organizational units

  C. Users

  D. Business partner

  Correct Answer: AC

• Question 63:

  Which of the following can you create using the Application Enhancement Tool?

  Note: There are 2 correct answers to this question.

  A. Calculated fields

  B. Database tables

  C. Enhancement spots

  D. Component enhancements

  Correct Answer: AB

• Question 64:

  Your company runs SAP ERP and SAP CRM but does not utilize the SAP NetWeaver Portal or any other portal product.

  What would you do if a SAP CRM user required access to the SAP ERP transaction "Display Bill of Material"?

  A. Start the Virtual Machine Container.

  B. Implement Single Sign-On certificates.

  C. Use the transaction launcher.

  D. Install the MapBox.

  Correct Answer: C

• Question 65:

  Which actions can you perform using the UI Component Workbench?

  Note: There are 2 correct answers to this question.

  A. Enhance views to redefine controller methods.

  B. Create SAP design objects to change field labels.

  C. Launch the Application Enhancement Tool to create new fields.

  D. Perform layout changes using the UI Configuration Tool.

  Correct Answer: AD

• Question 66:

  Which assignment in Customizing allows you to restrict users from creating personalized layouts of overview pages or tables in SAP CRM UI?

  A. Assignment of a layout profile in navigation bar maintenance

  B. Assignment of a layout profile in business role maintenance

  C. Assignment of a function profile in authorization role maintenance

  D. Assignment of a function profile in business role maintenance

  Correct Answer: D

• Question 67:

  Which of the following are controlled directly by a business role? Note: There are 3 correct answers to this question.

  A. The assignment of the role configuration key and the associated PFCG role

  B. The navigation bar profile

  C. The role profile key for access to SAP GUI-based transactions

  D. The assignment of layout profiles, technical profiles, and function profiles

  E. The assignment of users to a position in the organizational model

  Correct Answer: ABD

• Question 68:

  Which of the following describes an accurate SAP CRM user interface strategy?

  Note: There are 3 correct answers to this question.

  A. Administrators use the CRM WebClient UI.

  B. Administrators use the SAP GUI.

  C. Administrators use the People-Centric UI.

  D. Advanced business users use the SAP GUI.

  E. Business users use the CRM WebClient UI.

  Correct Answer: ABE

• Question 69:

  Which tasks can you accomplish using the design layer?

  Note: There are 2 correct answers to this question.

  A. Define the colors used in the CRM WebClient UI.

  B. Define table paddings in the CRM WebClient UI.

  C. Change field labels.

  D. Hide certain fields.

  Correct Answer: CD

• Question 70:

  Sales representatives using the CRM WebClient UI complain that the navigation bar has recently changed. Links they used in the past are no longer available. You have to investigate this issue. Which of the following changes definitely does not cause this behavior and can be excluded?

  A. Changes in the organizational model

  B. Changes in the navigation bar profile

  C. Changes in the business transaction profile

  D. Changes in business role Customizing

  Correct Answer: C