SAP SAP Certifications C_TCRM20_72 Questions & Answers

• Question 51:

  Within partner processing for transactions in SAP CRM, how do you make certain partner functions mandatory?

  A. Use the mandatory partner indicator within the partner function itself.

  B. Use the mandatory partner indicator on the partner determination procedure.

  C. Use the minimum occurrence for a partner function in the access sequence.

  D. Use the minimum occurrence for the respective partner function in the partner determination procedure.

  Correct Answer: D

• Question 52:

  Which of the following statements concerning pricing in SAP CRM business transactions is true?

  A. Condition types that are not included in the pricing procedure can be entered manually in a CRM transaction.

  B. Each item within a sales order can use its own pricing procedure.

  C. Only pricing procedures defined in SAP CRM can be used in a CRM transaction.

  D. Pricing results can be transferred (copied) from a quotation or contract to a sales order.

  Correct Answer: D

• Question 53:

  You are setting up actions triggering follow-up processes.

  Which of the following process types can you select within the action definition?

  Note: There are 3 correct answers to this question.

  A. Smart Form mail

  B. SAPscript

  C. Method call

  D. Schedule conditions

  E. Workflow

  Correct Answer: ACE

• Question 54:

  Which Customizing object is not freely definable in partner determination?

  A. Access sequence

  B. Partner function category

  C. Partner function

  D. Partner determination procedure

  Correct Answer: B

• Question 55:

  Your customer wants the invoicing of SAP CRM sales orders to be performed by CRM Billing. Where do you determine that billing takes place in SAP CRM and not in SAP ERP?

  A. Item category of the sales transaction item

  B. Transaction type of the sales transaction

  C. Middleware parameter

  D. Leading transaction category of the sales transaction

  Correct Answer: A

• Question 56:

  You need to specify which units are responsible for creating billing documents in your organization. How can you achieve this?

  A. Set specific sales organizations as billing units within the organizational model.

  B. Set up a billing unit as a CRM business partner with the role "billing unit."

  C. Create specific objects called "billing units" within the organizational model.

  D. Assign billing units to the customers.

  Correct Answer: B

• Question 57:

  For marketing purposes, your customer plans to create target groups based on attributes hobbies, region, and sales volume.

  Which data sources do you suggest to your customer for segmentation?

  Note: There are 3 correct answers to this question.

  A. InfoSets

  B. Marketing attribute sets (from accounts)

  C. Account fact sheet

  D. Business Warehouse InfoCubes (SAP BW Query)

  E. Interactive Reports

  Correct Answer: ABD

• Question 58:

  There are several ways to adapt a CRM WebClient UI application.

  Which of the following tasks can you perform using the UI Configuration Tool?

  A. Assign design objects to context nodes.

  B. Exchange the standard logo.

  C. Create a tile layout for an overview page.

  D. Create a quick link.

  Correct Answer: C

• Question 59:

  Which of the following objects can be directly assigned to a navigation bar profile? Note: There are 2 correct answers to this question.

  A. Layout profile

  B. Work centers

  C. Business roles

  D. Direct link groups

  Correct Answer: BD

• Question 60:

  You can implement extended UI enhancements by using the component enhancement concept.

  Which of the following aspects is part of this concept?

  Note: There are 3 correct answers to this question.

  A. An enhancement set can be determined by a BAdI, depending on user, profile, or other criteria.

  B. An enhancement set is used to group several component enhancements together.

  C. An enhancement set is used to determine the navigation bar profile.

  D. An enhancement set is created in the Application Enhancement Tool (AET).

  E. An enhancement set can be assigned to a client.

  Correct Answer: ABE