ASQ ASQ Certifications CMQ-OE Questions & Answers

• Question 571:

  Which of the following quality tools is most likely to identify a specific quality system effectiveness problem to be addressed?

  A. Process map

  B. Balanced scorecard

  C. Quality management system audit

  D. Employee performance appraisal

  Correct Answer: A

• Question 572:

  The mission statement for a quality function would best focus on:

  A. Reducing defects.

  B. Assessing the performance of production workers.

  C. Companywide and departmental activities that collectively result in product and/or service quality.

  D. Leading small teams that break down barriers and reach higher organizational goals.

  Correct Answer: C

• Question 573:

  Given a four-week project involving 22 tasks, a budget of $22,000, and a part-time team (project manager and two analysts), which project management tool will most likely be used to display project progress to management?

  A. Work breakdown structure

  B. Network diagram

  C. Budget variance report

  D. Gantt/milestone chart

  Correct Answer: D

• Question 574:

  The most critical use for project portfolio analysis is to:

  A. Compare the net value of a new project relative to continuing previously approved projects

  B. Determine the best time to start a new project

  C. Assess the feasibility of starting a new project relative to the resources being allocated to existing projects as well as assessing the strategic fit of the new project

  D. Make room for a new project by canceling or postponing an existing project that will not produce as high an ROI as the new project

  Correct Answer: C

• Question 575:

  Which of the following is not an advantage of a formal project report?

  A. They generally address a specific issue.

  B. They are suitable for long-term retention.

  C. They usually include additional background information.

  D. They are useful to individuals not closely involved with the project.

  Correct Answer: A

• Question 576:

  Which of the following is the biggest problem in cost-benefit analysis?

  A. It is easier to accurately estimate benefits than costs.

  B. It is easier to accurately estimate costs than benefits.

  C. It is an elaborate tool requiring extensive computer support.

  D. It is too difficult to compute the time value of money.

  Correct Answer: B

• Question 577:

  Which of the following elements would be expected to be included in a good project plan?

  I. Cost-benefit analysis

  II. Timetable for completion

  III. Description of required resources

  IV.

  Statement of project deliverables

  A.

  I and II only

  B.

  II and III only

  C.

  I, III, and IV only

  D.

  I, II, III, and IV

  Correct Answer: D

• Question 578:

  An external risk factor that might need to be considered when conducting project planning is:

  A. Lack of resources.

  B. Regulatory requirements.

  C. Organizational rules.

  D. Technological capabilities.

  Correct Answer: B

• Question 579:

  In selecting among different projects, the time value of money is considered for which of the following reasons?

  I. To perform a cost–benefit analysis

  II. To prioritize investments

  III. To predict cash flow

  IV.

  To reduce operating costs

  A.

  I, II, and III only

  B.

  I, II, III, and IV

  C.

  III and IV only

  D.

  I and II only

  Correct Answer: D

• Question 580:

  To gain a competitive edge, a commercial flower grower seeks a technology solution that will improve productivity, quality, customer satisfaction, and profits. Which of the following actions would provide the best results within one year?

  A. Contract with a call center to handle customer complaints.

  B. Set up an informational Web site to display flowers available.

  C. Implement a GIS mapping system to more effectively allocate growing space based on growth requirements of the flowers, soil conditions, sunlight, and irrigation channels.

  D. Provide field workers with portable devices for recording flower growth, quality factors, and yield--for downloading nightly to a program to compute productivity, quality status, and potential yield by type of crop and when it will be available for shipment.

  Correct Answer: D