ASQ ASQ Certifications CMQ-OE Questions & Answers

• Question 391:

  Which of the following actions by a leader is considered a roadblock to organizational success?

  A. Personally solving daily problems

  B. Examining personal assumptions about change

  C. Focusing on processes

  D. Expecting informed answers

  Correct Answer: A

• Question 392:

  If a company wants to optimize its overall supply chain, which of the following strategies will have the longest lasting impact?

  A. Focusing on priority actions

  B. Training purchasing agents in negotiation techniques

  C. Improving audit results for problem suppliers

  D. Sharing information internally and with all suppliers

  Correct Answer: A

• Question 393:

  An organization should use which of the following resources as guidance on quality-related issues?

  A. Quality policies

  B. Process capability studies

  C. Hoshin planning

  D. Quality assurance requirements

  Correct Answer: A

• Question 394:

  McGregor's theory of X-style management is the perception that people need to:

  A. seek responsibility

  B. be pushed to work

  C. have social needs met

  D. have imagination and creativity

  Correct Answer: B

• Question 395:

  In project management, which of the following actions is the most critical part of the closed-loop information system?

  A. Establishing milestones

  B. Identifying critical paths

  C. Selecting computer software

  D. Communicating results

  Correct Answer: B

• Question 396:

  Which of the following techniques is most likely to result in cycle-time reduction for a process?

  A. Reducing the amount of data collected at each step

  B. Increasing the amount of data collected at each step

  C. Establishing reversible process flows

  D. Replacing serial sequences with parallel sequences

  Correct Answer: B

• Question 397:

  An analysis of a company's strengths, weaknesses, opportunities, and threats (SWOT) is designed to be used to:

  A. identify decisions that affect the entire organization

  B. define complex projects that are not well scoped

  C. optimize internal processes

  D. plan strategic initiatives

  Correct Answer: D

• Question 398:

  A team with representatives from internal customers and internal suppliers has been established to identify and implement improvements in incoming and outgoing processes from the production department. Who is responsible for developing the measurement needed to monitor this change?

  A. The quality engineer

  B. The customers on the team

  C. The suppliers on the team

  D. The project team as a whole

  Correct Answer: A

• Question 399:

  Which of the following groups would benefit most from detailed training on policy implementation, tactical decision-making, teamwork concepts, and technical quality tools?

  A. Executive management

  B. Middle management

  C. Individual contributors

  D. Customers and suppliers

  Correct Answer: B

• Question 400:

  Ace Blood Testing ships its product from its lab to XYZ Hospital. The hospital needs the samples within one hour for testing, however, the product is often late. Ace has decided to use a Six Sigma Project to improve its delivery performance. The six sigma team is given the following data set, which shows the on-time delivery performance versus late or missed performance.

  

  1 = One time delivery 0 = Late or missed delivery

  After an investigation, the six sigma team discovered that, on the days the transit times were greater than 20 hours, the trucks were required to stop at a weigh station midway through the trip. The trucks were often found to be overweight by as little as 50 to 150 pounds. In these instances, the excess product had to be off-loaded to another truck. The team decided to institute a fill-and-weigh process at the main plant to ensure accurate weights prior to shipment.

  This change in requirements is an example of what aspect of the six sigma methodology?

  A. Measure

  B. Gage RandR

  C. Control

  D. Takt time

  Correct Answer: B