ASQ ASQ Certifications CMQ-OE Questions & Answers

• Question 121:

  Which of the following tools is used for continuous evaluation of a project's status?

  A. Review checklist

  B. Fishbone diagram

  C. Affinity diagram

  D. Gantt chart

  Correct Answer: D

• Question 122:

  Which of the following tools can be used to conduct a time series analysis of process performance?

  A. Pareto chart

  B. X and s chart

  C. Scatter diagram

  D. Histogram

  Correct Answer: B

• Question 123:

  Generally, which of the following is true about chance or random causes of variation?

  A. They have assignable causes.

  B. They can be removed easily.

  C. They are present inherently.

  D. They can be identified easily.

  Correct Answer: C

• Question 124:

  Rank in order, from first to last, the following steps for deploying the strategic plan throughout the organization.

  1.

  Development of quality goals and strategies by upper management

  2.

  Implementation of action by line departments

  3.

  Establish focus on customer needs

  4.

  Translate strategies into the annual business plan

  A. 1, 3, 2, 4

  B. 1, 3, 4, 2

  C. 3, 1, 4, 2

  D. 3, 2, 1, 4

  Correct Answer: B

• Question 125:

  In project management, the sequence of activities that represents the longest period to finish the project is known as the:

  A. slack time

  B. critical path

  C. optimistic time

  D. pessimistic tune

  Correct Answer: B

• Question 126:

  A regression analysis should be used to determine:

  A. whether there is a correlation between x and y

  B. whether x is negatively related to y

  C. the relationship between x and the origin point

  D. the true value of y at various values of x

  Correct Answer: A

• Question 127:

  Rank in order, from first to last, the following five basic logical tools of the TOC thinking process.

  1.

  Pre-requisite tree

  2.

  Future reality tree

  3.

  Current reality tree

  4.

  Conflict resolution diagram

  5.

  Transition tree

  A. 1, 2, 3, 4, 5

  B. 2, 1, 4, 5, 3

  C. 3, 4, 2, 1, 5

  D. 5, 4, 3, 2, 1

  Correct Answer: C

• Question 128:

  Who has ultimate responsibility for quality in a service organization?

  A. Executive management

  B. The quality manager

  C. Process support personnel

  D. Front-line service workers

  Correct Answer: A

• Question 129:

  When an organization is deploying its strategic planning process, which of the following tools should be used to ensure that all of the strategies are supported at all levels?

  A. Tree diagram

  B. Fishbone diagram

  C. Histogram

  D. DMAIC

  Correct Answer: A

• Question 130:

  Which of the following activities describes the team leader's role in a team-based organization?

  A. Negotiate additional organizational resources

  B. Reinforcing behavioral changes by rewarding active team members

  C. Ensuring that the team's decisions and plans are communicated outside the team

  D. Providing training to team members

  Correct Answer: B