IIBA IIBA Certifications CCBA Questions & Answers

• Question 221:

  You are the business analyst for a large software development project. There are several issues that must be resolved by certain dates or the problem will prevent the project from advancing. What technique can you use to track problems with the requirements?

  A. Issue tracking

  B. RTM

  C. Problem tracking

  D. Baselining

  Correct Answer: C

  The technique you'll use is simply problem tracking. This technique allows the business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved. Problem tracking allows the business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved. It provides an organized approach to tracking, management, and resolution of defects, issues, problems, and risks throughout business analysis activities. Management of issues is important so that they can be resolved in a timely manner to ensure success. Answer: D is incorrect. Baselining the requirements does not track problems but creates a standard set of requirements that deliverables may be compared against. Answer: A is incorrect. Issue tracking is not a valid business analysis term. Answer: B is incorrect. An RTM is a requirements trace matrix which tracks requirements through the solution, not issues.

• Question 222:

  You are the business analyst for your organization and you're working with your team to define the business problem. As part of this analysis, you've identified the adverse impacts of the problem, the benefits from a

  potential solution, and how quickly the problem could be solved. What other element should you consider?

  A. Vendors input and paid solutions

  B. Competition and their approach

  C. Dataflow of the problem

  D. Underlying source of the problem

  Correct Answer: D

  When examining a business problem, it's always important to define the underlying source of the problem. This identification can help resolve the matter faster and for less cost. This resolution can also help to prevent the problem from

  continuing with a new solution that doesn't properly address the problem.

  Answer: B is incorrect. Competition and their approach may be useful in some instances, but it's not the best answer considering the QUESTION. Answer: A is incorrect. This isn't a valid answer for the QUESTION. Answer: C is incorrect.

  There's no evidence that a dataflow has been created, or even needs to be created.

• Question 223:

  Which one of the following is not an event-based elicitation technique?

  A. Focus group

  B. Interface analysis

  C. Interview

  D. Workshop

  Correct Answer: B

  Interface analysis is not an event-based elicitation technique. It is an elicitation technique that identifies interfaces between solutions and how the interfaces will interact. Answer: D is incorrect. A workshop is an event-based elicitation technique. Answer: A is incorrect. A focus group is an event-based elicitation technique. Answer: C is incorrect. An interview is an event-based elicitation technique.

• Question 224:

  You are the business analyst for your organization and you're creating the requirements package. In this documentation, to what level should you document the requirements for your stakeholders?

  A. All requirements should be clearly defined with technical, business, functional, and non- functional attributes.

  B. All requirements should be defined only to the extent needed to assure understanding by the team.

  C. All requirements should be defined to the extent the organizational process assets demand.

  D. All requirements should be defined in detail to the work package level of WBS.

  Correct Answer: B

  When creating the requirements package, as in this scenario, it's mandatory that the requirements be defined with enough detail that the team can understand the requirements. Answer: D is incorrect. This isn't a valid explanation for the level of detail needed in the requirements package. Answer: A is incorrect. Not all requirements need the technical, business, functional, and non-functional requirements. Answer: C is incorrect. The organizational process assets won't demand that the requirements be defined to any extent. This isn't a valid answer for this QUESTION.

• Question 225:

  Which element of the process of assessing the capability gaps is best described as gathering as much enterprise architecture information as is available about the current state of the organization and the areas affected by the business need?

  A. Current capability analysis

  B. Current organizational needs assessment

  C. Enterprise architecture assessment

  D. Snapshot baseline

  Correct Answer: A

  Current capability analysis is an approach of assessing the organization's capability gaps. This process reviews the process and helps determine what capabilities exist now and how large the gap may be. Answer: C is incorrect. This isn't a valid assessment type so this choice is not valid. Answer: B is incorrect. This isn't a valid assessment type so this choice is not valid. Answer: D is incorrect. This isn't a valid assessment type so this choice is not valid.

• Question 226:

  As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?

  A. Eliminate redundancy.

  B. Automate or simplify the work people perform.

  C. Increase consistency of behavior.

  D. Improve the purchasing process.

  Correct Answer: C

  When customers experience the same process, such as checkout in different ways, it's frustrating. This improvement opportunity aims to create consistency in all behaviors to improve the customer experience. Answer: B is incorrect. Automating or simplifying the work people perform helps streamline costs and improve quality by doing the work in the same way each time the work is performed. Answer: A is incorrect. Eliminating redundancy considers that stakeholders may have common needs that can be met with a single solution, reducing the cost of implementation. Answer: D is incorrect. While this choice is tempting, it's not an actual improvement opportunity for the business analyst to consider.

• Question 227:

  Which solution scope creation technique can be best described as the depiction of the scope of work required to integrate the new solution into the business and technical environments?

  A. Scope modeling

  B. Interface analysis

  C. User stories

  D. Functional decomposition

  Correct Answer: B

  The interface analysis technique depicts the scope of work required to integrate the solution into the business environment.

  Answer: D is incorrect. Functional decomposition is used to understand the scope of work and to break the solution scope into smaller work products or deliverables. Answer: A is incorrect. Scope modeling is used to identify appropriate boundaries for the solution scope. Answer: C is incorrect. User stories describe stakeholders and the goals the system supports and as such can also be used to define the solution scope.

• Question 228:

  When a business analyst wants to present requirements for review, she must consider the requirements, audience, and what other factor to determine the level of formality in the presentation?

  A. Standards

  B. Organizational process assets

  C. Governance

  D. Regulations

  Correct Answer: B

  The best answer is organizational process assets. These include the organization's preference for presenting requirements, forms, processes, and internal requirements. Answer: D is incorrect. Regulations don't represent the best answer for this QUESTION. Answer: A is incorrect. Standards are guidelines and don't represent the best answer for this QUESTION. Answer: C is incorrect. While governance is tempting, the best answer is organizational process assets, as it represents the rules and policies of the organization.

• Question 229:

  Which technique consists of review meetings to determine if the stakeholders agree that their needs are being met with the identified requirements?

  A. Risk analysis

  B. Prototyping

  C. Stakeholder management

  D. Structured walkthrough

  Correct Answer: D

  Structured walkthroughs are meetings that help determine if the stakeholders agree that their needs are being met with the identified requirements. Answer: A is incorrect. Risk analysis reviews identified risks in the requirements to determine

  the probability and impact of the risk event. Answer: B is incorrect. Prototyping is used to gain user agreement with the proposed solution and requirements for the solution.

  Answer: C is incorrect. Stakeholder management is not a technique that is used as part of validating requirements.

• Question 230:

  When can changes to requirements occur in a business analysis planning and monitoring assignment?

  A. Changes to requirements can occur any time after the project's change control system has been enacted.

  B. Changes to requirements can occur at any time.

  C. Change to requirements can occur any time before the project scope statement is created.

  D. Change to requirements can occur at any time before the key stakeholders approve the identified requirements.

  Correct Answer: B

  Changes to requirements can, and often do, happen at any time. Answer: D is incorrect. Just because the key stakeholders approve the requirements does not mean that they would not like to add requirements later in the project. Answer: C

  is incorrect. The project scope is generally a good reflection of the identified requirements, but changes can still happen.

  Answer: A is incorrect. Changes to the requirements can happen even before the project begins.