IIBA IIBA Certifications CCBA Questions & Answers

• Question 231:

  What is problem tracking?

  A. It's the identification of missing requirements.

  B. It's the assumption that there will be defects in the requirements that must be resolved.

  C. It's the documentation of known defects in the requirements.

  D. It's the identification and management of any issues for resolution.

  Correct Answer: D

  Problem tracking is the identification and management of any issues for resolution. Answer:

  A is incorrect. This is not a valid statement about problem tracking. Answer: C is incorrect. This is not a valid statement about problem tracking. Answer: B is incorrect. This is not a valid statement about problem tracking.

• Question 232:

  You are the business analyst for your organization and you're working with Nancy, the Sales Director. You've been identifying requirements for Nancy about the sales force and her desire to add a customer management solution to the sales process. Nancy believes that the software can help automate the sales process, keep things better organized than the current approach, and ultimately create more sales for the organization. As a business analyst, which one of the following should you advise Nancy about her need?

  A. There's an assumption that the perceived solution will create the desired benefit.

  B. There are no constraints in the analysis process.

  C. There is a cost, time, and quality constraint that must be satisfied to create the solution.

  D. There will be a cost and time element to create the solution.

  Correct Answer: A

  Nancy is making an assumption that the software will make the entire sales process better. She's identified a solution that she assumes will improve the entire sales process. Answer: D is incorrect. While there will be a cost and time element,

  this isn't the best answer to the question and scenario.

  Answer: B is incorrect. There are constraints in the analysis process, so this isn't the best choice.

  Answer: C is incorrect. While this statement is true, it doesn't address Nancy's assumption about the solution; she's already attached to the problem.

• Question 233:

  You are the business analyst for your organization and you're preparing to elicit requirements from the stakeholders. You've gathered several inputs to help with the elicitation process. Which input(s) will be used to ensure that you understand the type of information that should be elicited from the stakeholders?

  A. Stakeholder list

  B. Risk assessment

  C. Business need

  D. Roles and responsibility

  Correct Answer: C

  The business need and the solution scope are the two inputs which help the business analyst understand what should be elicited from the stakeholders. Answer: A is incorrect. Stakeholder list, roles, and responsibilities help the business analyst understand from whom the requirements should be elicited. Answer: D is incorrect. Stakeholder list, roles, and responsibilities help the business analyst understand from whom the requirements should be elicited. Answer: B is incorrect. Risk assessment is a review of the risks in the project and isn't an input to elicitation business analyst tasks.

• Question 234:

  You are the business analyst for your organization and you're preparing the solution for your organization's review and implementation. Some of the requirements of the solution, however, must be inspected by compliance officers before the project and implementation can move forward. The requirements of the inspection can be best described as what?

  A. Bottleneck

  B. Requirements

  C. Cost-negativity

  D. Constraint

  Correct Answer: D

  Requirements that require a compliance officer to be regulated and inspected are constraints that limit the project's options. Answer: B is incorrect. While these are requirements, the best answer is a constraint. Constraints limit the project's ability to move forward. A delay in the inspection can delay the project. Answer: C is incorrect. This isn't a valid term and isn't applicable to this scenario. Answer: A is incorrect. While some business analysts and project managers may call this a bottleneck in the flow of the project, the correct business analysis term for this is constraint.

• Question 235:

  A business analyst wants to elicit requirements from a large group of stakeholders. One of her primary goals of this event is to produce a broad set of options for solutions. Which elicitation technique would you recommend for this business analyst?

  A. Business rules analysis

  B. Brainstorming

  C. Benchmarking

  D. Data flow diagrams

  Correct Answer: B

  Brainstorming is the business analysis solution the business analyst should use to generate a broad set of options.

  Answer: C is incorrect. Benchmarking compares two comparable businesses, solutions, systems, or other entities for measurement, goal setting, and idea generation. Answer: A is incorrect. Business rules analysis defines the rules that

  govern decisions in an organization and that define, constrain, or enable organizational operations. Answer: D is incorrect. Data flow diagrams illustrate how information is input, processed, stored, and output from systems.

• Question 236:

  You are the business analyst for your organization and you're reviewing a change to your requirements. During

  this impact analysis, what tool can best help you assess the total impact of a requirement change?

  A. Implementation SME

  B. Traceability

  C. Coverage matrix

  D. Integrated change control

  Correct Answer: B

  Traceability can help a business analyst determine the full impact of a change on requirements. When changes are presented and/or approved, traceability helps the business analyst determine what changes affect other requirements within

  the set. Answer: C is incorrect. A coverage matrix can be used to help facilitate tracing of requirements.

  Answer: A is incorrect. An Implementation SME is a stakeholder, not a tool, who may help link requirements to the solution components. Answer: D is incorrect. Integrated change control is a project management activity, not a business

  analysis tool, so this choice is incorrect.

• Question 237:

  You are the business analyst for your organization and preparing to plan the business analysis approach. There are three inputs to the business analysis approach. Which one of the following is not an input to this approach?

  A. Organizational process asset

  B. Expert judgment

  C. Enterprise environmental factor

  D. Business need

  Correct Answer: C

  Enterprise environmental factors are the rules, policies, and procedures that the business analyst must adhere to. These are already established and therefore are not considered to be inputs to this process. The three inputs to the plan business analysis approach are business needs, expert judgment, and organizational process assets.

• Question 238:

  You are the business analyst for your organization and you've identified a business need. In order to satisfy this business need, you believe that your organization will need to hire three electrical engineers, purchase equipment, and likely provide training to existing resources. What process is being described in this scenario?

  A. Communication needs

  B. Assessment of capability gaps

  C. Resource allocation

  D. Resource procurement

  Correct Answer: B

  This is an example of assessing the capability gaps within an organization. The additional electricians, training, and procurement of equipment will satisfy the identified gaps. Answer: A is incorrect. This isn't a communication need, but an

  assessment of capabilities and resources that

  can fill the gaps.

  Answer: C is incorrect. Resource allocation describes the assignment of resources to activities and the timeframe for the utilization of resource. Answer: D is incorrect. This isn't just about resource procurement, as there is training for the

  existing staff.

• Question 239:

  When a business analyst performs requirements tracing, he may need to trace the requirements backward through their lineage and may need to trace the requirements forward through their relationship to other requirements. What is the forward tracing activity called in requirements traceability?

  A. Lineage tracking

  B. Backwards pass

  C. Derivation

  D. Allocation

  Correct Answer: D

  Allocation is the forward tracking of a requirement to future requirements in the set of requirements.

  Answer: C is incorrect. Backward tracing of a requirement is called its derivation, as the requirements may be derived from other older requirements. Answer: A is incorrect. Lineage tracking is not a valid term, so this choice is not valid.

  Answer: B is incorrect. Backwards pass isn't a valid requirements tracing term; it describes a process in schedule management.

• Question 240:

  Which one of the following business analysis techniques for analyzing business goals converts the business goals into achievable objectives and measures?

  A. Benchmarking

  B. Root cause analysis

  C. Functional decomposition

  D. Business rules analysis

  Correct Answer: C

  Functional decomposition converts the business goals into achievable objectives and measures. Answer: B is incorrect. Root cause analysis determines the underlying source of the problem. Answer: D is incorrect. Business rules analysis identifies changes in the policies that guide the organization towards achieving its goals and objectives. Answer: A is incorrect. Understanding what competing organizations and peers are doing, Benchmarking allows the organization to remain at a comparable level of service or identify opportunities to increase efficiency.