IIBA IIBA Certifications CCBA Questions & Answers

• Question 211:

  Consider a business analyst who is completing the business analysis tasks of specifying and modeling requirements for an organization. This task can help an organization achieve all of the following objectives except for which one?

  A. Supporting training activities and knowledge management

  B. Facilitating communication among stakeholders

  C. Compliance with contracts and regulations

  D. Increasing revenue and/or reducing costs within an organization

  Correct Answer: D

  The task of specifying and modeling requirements does not ensure that revenues will increase or that costs will be reduced. However, the task does allow for some insight into operational improvements. Answer: C is incorrect. The task of specifying and modeling requirements does help with compliance to contracts and regulations.

  Answer: B is incorrect. The task of specifying and modeling requirements does help the stakeholders communicate better. Answer: A is incorrect. The task of specifying and modeling requirements can help with training and knowledge management.

• Question 212:

  You are the business analyst for your organization and are leading a presentation about an identified problem. This presentation will help the stakeholders to understand the problem and it will help you when you begin to elicit requirements from the stakeholders. Which type of learner learns best through the presentation of models?

  A. Kinesthetic learners

  B. Auditory learners

  C. Communication model learners

  D. Visual learners

  Correct Answer: D

  Visual learners are people that learn best by observing a model of the problem or visual aids to demonstrate the problem.

  Answer: B is incorrect. Auditory learners describe people that learn best by oral and written communications. Answer: A is incorrect. Kinesthetic learners learn best by experiencing the topic, hands-on activities, and walk- throughs of the

  identified topic. Answer: C is incorrect. This is not a valid learning type.

• Question 213:

  Project Communication Management includes the processes required to .

  A. Ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information.

  B. Identify, define, combine, unify, and coordinate the various processes and project management activities with the Project Management Process Groups.

  C. Manage timely completion of the project.

  D. Organize, manage, and lead the project team.

  Correct Answer: A

  Project Communications Management is one of the nine Knowledge Areas. It employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information. The following processes are part of Project Communications Management. Identify Stakeholders Plan Communications Distribute Information Manage Stakeholder Expectations Report Performance

  The Project Communications Management processes provide the critical links among people and information that are necessary for successful communication. These processes interact with each other and with the processes in the other Knowledge Areas as well. Answer: D is incorrect. This is true for Project Human Resource Management. Answer: B is incorrect. This is true for Project Integration Management. Answer: C is incorrect. This is true for Project Time Management.

• Question 214:

  You are the business analyst for your organization. You are working with several IT professionals to determine all of the connected systems in your organization. You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input, processed, stored, and output from each system. What business analysis process are you completing?

  A. Data flow diagram

  B. Data dictionary and glossary creation

  C. Prototype

  D. Networking topology mapping

  Correct Answer: A

  You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input, processed, stored, and output from each system. This is a description of a data flow diagram.

  Answer: B is incorrect. A data dictionary defines the key terms and data relevant to a business domain. Answer: D is incorrect. A network topology does show the connected devices to a network, but it does not show how the information is input, processed, stored, and output from these devices.

  Answer: C is incorrect. A prototype is a mock-up or working model of a proposed solution.

• Question 215:

  You are the business analyst for the NHQ Project. You have identified several stakeholders that need different types of information related to the requirements. Which stakeholder would need detailed technical interface requirements?

  A. Project manager

  B. Testers

  C. Implementation subject matter experts

  D. Regulators

  Correct Answer: C

  The implementation subject matter experts will need requirements that provide detailed interface requirements, so that they may construct the solution. They are responsible for designing and implementing potential solutions. Implementation subject matter experts will provide specialist expertise on the design and construction of the solution components. Answer: A is incorrect. The project manager will need requirements in an easy to understand format, so that he may create the project scope. Answer: D is incorrect. Regulators may have specific legal, contractual, or governance requirements regarding what is included in a requirements document. Answer: B is incorrect. Testers focus on understanding the critical success factors based on the needs of the business users.

• Question 216:

  What elicitation technique is best described as a study to compare the strengths and weaknesses of an organization against its peers and competitors?

  A. Brainstorming

  B. Market analysis

  C. Comparative analysis

  D. Benchmarking

  Correct Answer: D

  Benchmarking is the only valid business analysis process that compares the strengths and weaknesses of an organization against other similar entities. Answer: A is incorrect. Brainstorming generates ideas and inputs to the business analysis process. Answer: C is incorrect. Comparative analysis is not a valid BABOK term, so this choice is incorrect. Answer: B is incorrect. Market analysis is not a valid BABOK term, so this choice is incorrect.

• Question 217:

  When a business analyst prepares for elicitation, he must define the scope of the selected elicitation

  technique, notify the stakeholders of the elicitation plan and technique to be used, and what other preparation activity?

  A. Schedule all needed resources.

  B. Create an elicitation plan.

  C. Define the solution.

  D. Perform stakeholder analysis.

  Correct Answer: A

  When preparing for the elicitation event, the business analyst must also schedule all needed resources. The resources are people, facilities, equipment, and other things that can help complete the event. Answer: C is incorrect. Defining the

  solution is not part of preparing the elicitation. Answer: B is incorrect. The business analyst doesn't create an elicitation plan in preparation of the elicitation event.

  Answer: D is incorrect. Performing stakeholder analysis is not an elicitation preparedness technique.

• Question 218:

  Management in your organization wants you to create a graphical model to show the business logic of the requirements. What other term are graphical models known as?

  A. Flowcharts

  B. Mind maps

  C. Influence diagram

  D. Diagrams

  Correct Answer: D

  Graphical models, of which there are many types, are also known as simply diagrams. Answer: A is incorrect. A flowchart is a type of model, but this isn't the best answer for the QUESTION. Answer: C is incorrect. An influence diagram

  shows the effect of one element on the other elements in the diagram.

  Answer: B is incorrect. This isn't the best choice for the QUESTION.

• Question 219:

  You are the business analyst for your organization and you're working to identify all of the stakeholders within your organization and outside

  your organization to ensure that you've captured the correct requirements for a project. Which one of the following techniques can be best suited for identifying stakeholders?

  A. Interviews

  B. User stories

  C. Acceptance and Evaluation Criteria

  D. Risk analysis

  Correct Answer: A

  An interview is a systematic approach. It is used for eliciting information from a person or a group of people in an informal or formal setting by talking to an interviewee, asking relevant Questions, and documenting the responses. Interviewees

  are also able to identify other stakeholders.

  Answer: C is incorrect. Acceptance and evaluation criteria are useful for identifying who has the authority to accept or reject solutions. Answer: D is incorrect. Risk analysis is the study of the probability, impact, and scoring of identified risk

  events. Risk analysis is the science of risks and their probability and evaluation in a business or a process. It is an important factor in security enhancement and prevention in a system. Risk analysis should be performed as part of the risk

  management process for each project. The outcome of the risk analysis would be the creation or review of the risk register to identify and quantify risk elements to the project and their potential impact.

  Answer: B is incorrect. User stories are useful to capture requirements, stakeholder attitudes, and for identifying actors and roles.

• Question 220:

  Which one of the following statements best describes a business analysis methodology?

  A. It is the conformance to requirements and a fitness for use.

  B. It is a formalized and repeatable business analysis approach.

  C. It specifies team roles, deliverables, analysis techniques, and the timing and frequency of stakeholder interactions.

  D. It is a complete set of action, processes, and output to collect, analyze, and prioritize the project requirements.

  Correct Answer: B

  According to 'A Guide to the Business Analysis Body of Knowledge', a methodology is a formalized and repeatable business analysis approach. Answer: C is incorrect. A business analysis approach defines team roles, deliverables, analysis techniques, and the timing and frequency of stakeholder interactions. Answer: D is incorrect. This is the description of project requirements elicitation. Answer: A is incorrect. This is the definition of project quality.