IIBA IIBA Certifications CCBA Questions & Answers

• Question 31:

  You have been assigned as the Project Manager for a new project that involves the development of a new interface for your existing time management system. You would like to plan the communications that need to be made during the project lifecycle. Which of the following would be a critical tool/technique to help in your communications planning?

  A. RAM Chart

  B. Affinity Diagram

  C. Stakeholder Analysis

  D. Text-Oriented Chart

  Correct Answer: C

  Stakeholder Analysis involves identification of the stakeholders and classifying them based on their interest, influence, and involvement in the project. This enables the project manager to focus on the relationships necessary to ensure the

  success of the project by planning the communications properly.

  B is incorrect. Affinity Diagram is a method of group creativity technique to collect requirements which allows large numbers of ideas to be sorted into groups for review and analysis. This is generally used in Scope Management and is not

  applicable to this QUESTION.

  A and D are incorrect. RAM and Text-Oriented charts are the various formats of documenting the team member roles and responsibilities and are useful as tools in developing the Human Resource Plan. These are not applicable to this

• Question 32:

  As a business analyst, you need to define when the activities of the business analysis approach will take place. This includes all of the following business analysis approach activities except for which one?

  A. Requirements analysis

  B. Solution assessment

  C. Business analysis governance

  D. Enterprise analysis

  Correct Answer: C

  The timing of the business analysis activities in the plan-driven approach includes defining when enterprise analysis, requirements analysis, solution assessment, and validation activities occur. It does not, however, include the timing of the

  business analysis governance.

  D is incorrect. Enterprise analysis timing should be defined as part of the business analysis approach. A is incorrect. Requirements analysis should be defined as part of the business analysis approach.

  B is incorrect. Solution assessment should be defined as part of the business analysis approach.

• Question 33:

  A business analyst (BA) is working on a complex project involving many stakeholders for which the business case has been previously completed and signed off. After an organizational restructure, new stakeholders have been assigned to the project working group, but do not see the value in the project outcomes and refuse to collaborate. What is a guideline or tool the BA can use to focus stakeholders on a common goal?

  A. A business requirements document

  B. An alternate stakeholder plan

  C. A stakeholder matrix

  D. A future state description

  Correct Answer: D

  

• Question 34:

  Anne is the business analyst for her organization and she's creating a textual requirement for her analysis. As part of the textual requirements, there are specific rules that Anne should follow. Textual requirements must always address what three things in regard to the requirements?

  A. Textual requirements must define the capabilities of the solution, conditions that must exist for the requirements to operate, and any constraints that may hinder the solution.

  B. Textual requirements must define the cost of the solution, organizational conditions that must exist for the requirements to operate, and any risks that may hinder the solution.

  C. Textual requirements must define the stakeholders' influence on the solution, relationships between opposing stakeholders, and any organizational constraints that may hinder the solution.

  D. Textual requirements must define the deliverables created by the solution, the conditions that must exist for the requirements to be completed, and the time and cost constraints that may hinder the solution's implementation.

  Correct Answer: A

  Of all the choices, only this answer defines the three requirements of the textual requirements. defining the capabilities of the solution, defining the conditions for the requirements to operate, and identifying any constraints that may hinder he

  solution.

  B is incorrect. This is an incorrect statement about the elements of the textual requirements. D is incorrect. This is an incorrect statement about the elements of the textual requirements. C is incorrect. This is an incorrect statement about the

  elements of the textual requirements.

• Question 35:

  A business analyst (BA) has documented the components of an information technology (IT) library, in preparation for establishing a consolidated catalogue of IT services. When interviewed, several of the IT managers indicated they already have a catalogue, and have no additional information to provide. What activity is necessary to support the project?

  A. Analyze existing catalogues

  B. Confirm the project objectives

  C. Expand the interview list

  D. Conduct a focus group

  Correct Answer: D

  The purpose of focus groups is "to elicit ideas and opinions about a specific product, service, or opportunity in an interactive group environment. The participants, guided by a moderator, share their impressions, preferences, and needs."

• Question 36:

  A business analyst (BA) is designing solutions for a set of requirements and finds that there is an opportunity to improve the operations of the business. Which of the following is an opportunity for improvement the BA could recommend?

  A. Create a solution by constructing a number of solution components to meet the requirements

  B. Enable the solutions that will satisfy the highest priority requirements and stakeholder needs

  C. Provide information to staff so they can answer customer inquiries directly themselves

  D. Purchase software that contains features that are not currently required but are included for free

  Correct Answer: C

  According to the BABOK Guide, an improvement opportunity is a situation where a change to one or more aspects of the current state can provide value to stakeholders1. Among the four options, only C describes a change that can provide value by improving the operations of the business. By providing information to staff so they can answer customer inquiries directly themselves, the BA can improve customer satisfaction, reduce response time, and increase staff empowerment. Therefore, the correct answer is C. References: BABOK Guide,

• Question 37:

  The business analyst (BA) is assigned a small project, requiring minor enhancements to an existing system. The BA will meet with the business sponsor and developer next week to gather information about the change. What should the BA review before the meeting?

  A. Minutes from the last steering committee meeting

  B. Organizational structure of the impacted department

  C. Functional design specification of the existing system

  D. Current list of funded initiatives for the current year

  Correct Answer: C

  The BA should review the functional design specification of the existing system before meeting with the business sponsor and developer. This document describes the features and functions of the system and how it meets the user requirements. The BA should familiarize themselves with the current system capabilities and limitations, and identify the scope and impact of the proposed change. This will help the BA to prepare relevant questions and elicit accurate and complete information from the stakeholders. The BA should also review the other options, but they are not as important or relevant as the functional design specification for this scenario.

• Question 38:

  What does the decomposition of activities and tasks based on the work breakdown structure create for the business analyst?

  A. Activity list

  B. Business analysis plan

  C. Network diagram

  D. Project management plan

  Correct Answer: A

  Activity List is created by decomposing Work Breakdown Structure into work packages. These work packages are decomposed into activities and further into smaller tasks that result into the documented activity list. D is incorrect. The project

  management plan defines all of the processes, activities, and work for the project manager, project management team, and the team members.

  B is incorrect. The business analysis plan isn't a valid answer for the decomposition of the project activities.

  C is incorrect. The network diagram illustrates the flow of the project activities and is not a simple listing of the activities.

  The network diagram clearly shows the relationship of activities, predecessor activities, and successor activities.

• Question 39:

  Complete this statement. Policies and rules serve as boundaries and the organization and the operation of the organization.

  A. Influence

  B. Constraint

  C. Direct

  D. Lead

  Correct Answer: B

  Policies and rules serve as boundaries and constraint the organization and the operation of the organization. They provide a framework for the organization's employees to operate within. A is incorrect. Influence is not the best choice for this

• Question 40:

  A project team member is confused about why a small change requires the team to look at the different enterprise-level business objectives when a desired state can be achieved easily without this analysis. What can the business analyst (6A) do to help the team member understand?

  A. Impact analysis helps gain critical thinking to achieve the desired solution.

  B. Detailed assessments might result in future success of other projects

  C. Proper analysis from difference aspects in required to select the best solution.

  D. When funding is available for extra analysis the project team need to use it.

  Correct Answer: C

  The BA can help the team member understand why a small change requires looking at different enterprise-level business objectives by explaining that proper analysis from different aspects is required to select the best solution. This is

  because proper analysis from different aspects is a technique that involves considering various factors that influence a solution selection, such as feasibility, desirability, viability, sustainability, etc. Proper analysis from different aspects can

  help to ensure that a solution aligns with different enterprise-level business objectives and delivers optimal value to stakeholders. The other options are not as accurate or helpful as explaining proper analysis from different aspects.

  References:

  BABOK Guide, section 10.17: Review Business Objectives CCBA Practice Test,