Which quality assurance tool and technique confirms the implementation of approved change requests, corrective actions, defect repairs, and preventive actions?
A. Quality checklists
B. Quality metrics
C. Quality audits
D. Process analysis
Which tool or technique uses the 80/20 principle?
A. Pareto chart
B. Cause and effect diagrams
C. Control charts
D. Flowcharting
Which of the following provides a basis for assessing project performance?
A. Profitability and impact matrix
B. Expert judgment
C. Benchmarking
D. Risk categorization
Regardless of style, what information is shown in a process flowchart?
A. Actions, decision points, and process drivers
B. Activities, decision points, and the order of processing
C. Activities, process drivers, and the order of processing
D. Actions, decision points, and activities
What is the name of the statistical method that helps identify which factors may influence specific variables of a product or process under development or in production?
A. Failure modes and effects analysis
B. Design of experiments
C. Quality checklist
D. Risk analysis
What is the term assigned to products or services having the same functional use but different technical characteristics?
A. Scope
B. Quality
C. Specification
D. Grade
In which domain of project management would a Pareto chart provide useful information?
A. Scope Management
B. Time Management
C. Communications Management
D. Quality Management
What is the primary benefit of meeting quality requirements?
A. Quality metrics
B. Less rework
C. Quality control measurements
D. Benchmarking
Which tool and technique of quality planning involves comparing actual or planned practices to those of other projects to generate ideas for improvement and provide a basis by which to measure performance?
A. Histogram
B. Quality audits
C. Benchmarking
D. Performance measurement analysis
Which tool and technique identifies inefficient and ineffective policies, processes and procedures?
A. Scope audits
B. Scope reviews
C. Quality audits
D. Control chart
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