Salesforce Salesforce Certified Administrator ADM-201 Questions & Answers

• Question 1611:

  AW Computing (AWC) occasionally works with Independent contractors, who the company stores as Contacts In Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record. What should AWC use to track Contacts?

  A. Enable Contacts to multiple Accounts.

  B. Use a partner community to track the Contacts.

  C. Create a new Contact record for each agency.

  D. Create a junction object to track many-to-many relationship. Solar need to see different fields on the Case

  Correct Answer: A

• Question 1612:

  Which item is available in a Lightning App where visibility is limited to the Salesforce mobile app?

  A. Home Page

  B. Utility Bar

  C. Favorites

  D. Today

  Correct Answer: B

• Question 1613:

  A new custom object called Parts has been created for Ursa Major Solar.

  Where should an administrator adjust how the object appears when it is found in the global search?

  A. Global search, parts, and search layouts

  B. Object manager, parts, and search layouts

  C. Global search, parts, and global search Layouts

  D. Object manager, parts, and page layouts

  Correct Answer: B

• Question 1614:

  The sales operations team at Universal Containers purchased a list of shipping companies they would like to be imported into the Salesforce org using the Data Import Wizard. Some companies on the list may already be customers. Which fields should the administrator use to prevent duplicates when importing these Account records?

  A. Owner name and Account Name.

  B. Account name and Created Date.

  C. Account name and Account Site.

  D. Account Name and Billing Address.

  Correct Answer: C

• Question 1615:

  Users have noticed that when they click on a report In a dashboard to view the report details, the values In the report are different from the values displayed on the dashboard. What are the two reasons this is likely to occur?Choose 2 answers

  A. The dashboard needs to be refreshed.

  B. The report needs to be refreshed.

  C. The current user does not have access to the report folder.

  D. The running dashboard user and viewer have different permissions.

  Correct Answer: AD

• Question 1616:

  At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click to the submit for approval button to begin the process but sometimes the user forgets. How should an administrator automate submission so al new public articles will enter the approval process?

  A. Default the Submit for Approval button

  B. Update initial Actions

  C. Use Process Builder

  D. Create a new record type and page layout

  Correct Answer: C

  Reference: https://www.sfdcpoint.com/salesforce/approval-process-in-salesforce/

• Question 1617:

  The client services and customer support teams share the same profile but have different permission sets. The custom object Retention related list needs to be restricted to the client services team on the Lightning record page layout. What should the administrator use to fulfill this request?

  A. Record Type Assignment

  B. Page Layout Assignment

  C. Sharing Settings

  D. Component Visibility

  Correct Answer: D

• Question 1618:

  Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team. How should the administrator leverage Salesforce to help the team collaborate?

  A. Add Activity History to document tasks.

  B. Create a Chatter Private Group.

  C. Configure a Chatter Public Group.

  D. Use Quick Actions to log communication.

  Correct Answer: B

• Question 1619:

  An administrator at Cloud Kicks has a flow In production that is supposed to emit new words. However, no new records are being created. What could the issue be?

  A. The flow is Inactive.

  B. The flow Is read only.

  C. The flow trigger is missing.

  D. The flow url Is deactivated.

  Correct Answer: A

• Question 1620:

  Universal Containers frequently uses Case escalations and wants the ability to track any Cases that has been escalated. The administrator has found that when any escalated Cases are closed, the escalated check automatically unchecks. What two actions should the administrator configure to meet this requirement?

  A. Use a Process statuses in Case Status field in support settings.

  B. Select show closed statuses in Case status field in support settings.

  C. Modify the time criteria in the escalation rule.

  D. Create a custom checkbox field called Has_Been_Excalated_c

  Correct Answer: CD