The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets. What feature can be used to track this in Salesforce?
A. Login History
B. Lightning Usage App
C. User Report
D. Permission Set Groups
Brokers at DreamHouse Realty need to see certain information about one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date. Which two changes in Setup should the administrator make?
A. Use the page layout editor to change the related list type to Enhanced List.
B. Edit the Related List component in the Lightning App Builder and choose Related List as the related list type.
C. Edit the Related List component in the Lightning App Builder and choose Enhanced List as the related list type.
D. Use the page layout editor to include the appropriate column in the Cases related list.
New leads need be routed to the correct Sales person based on the lead address.
A. Configure validation rule
B. Use lead assignment rule
C. Create a formula field
D. Assign with an escalation rule
DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up. How can they make sure Showing Date is only populated with a date this years?
A. Sync the users' Showing Calendar to Salesforce and filter it to only look at this year.
B. Create a report that shows any Showing Dates not scheduled in the current year to the updated.
C. Add Help Text so the user knows to only add a Showing Date within the current year.
D. Create a validation rule that ensures Showing Date contains a date within the current year.
Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type. When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.
What should an administrator use to accomplish this?
A. Before Save flow
B. Validation rule
C. Workflow rule
D. Required fields
DreamHouse Realty (DR) develops town center projects all over the country and would like to use Salesforce to track this development. DR needs to track the full properties and the buildings on each property. How should the administrator relate the two objects to each other?
A. Create a junction relationship between the building and property.
B. Create a hierarchical relationship from the building to property.
C. Create a lookup relationship from the building to the property.
D. Create a master-detail relationship from the building to property.
Cloud Kicks has two different support teams with different case stages and data points they need to capture for resolution. How can an administrator configure this?
A. Create two support processes with different stages and page layouts to capture the necessary information.
B. Make the data points collected required fields for their respective team to ensure they are filled in upon case closure.
C. Add the users for the support processes into two different queues to access the correct case types.
D. Set up one support process with the case stages from both teams so that everyone can use the same page layout.
The administrator at Cloud Kicks deleted a custom field but realized that is it part of the lead conversion process. What should an administrator take into consideration when undeleting the field?
A. The field mapping needs to be re-mapped.
B. The field needs to be restored in the search settings.
C. The field history will remain deleted.
D. The field needs to be re-added to reports.
When a Cloud Kicks opportunity closes, the company would like to automatically create a renewal opportunity. What automation option should an administrator use to accomplish this request?
A. Opportunity sharing rule
B. Approval Process
C. Validation Rule
D. Flow Builder
An administrator is building a Lightning app and sees a message that a My Domain must be set up first. What should the administrator take into consideration when enabling My Domain?
A. The login for all internal and external users changes to the My Domain login.
B. The URL instance for a My Domain stays the same for every release.
C. A deployed My Domain is irreversible and renaming is unavailable.
D. Single sign-on must be disabled prior to implementing My Domain.
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