DRAG DROP
Consider the four building blocks of the BMC that are directly linked to the customer segment. Drag and drop the four correct building blocks from the left to the right. Not all options are used.
Select and Place:
DRAG DROP
You are developing a customer journey map. Drag and drop each customer touch point on the left to the correct touch point type on the right.
Select and Place:
DRAG DROP
Drag and drop the descriptions from the left onto the correct maps on the right. Not all options are used.
Select and Place:
DRAG DROP
Drag each item on the left to the appropriate category on the right.
Select and Place:
DRAG DROP
Consider customer touchpoints and interactions. drag each description on the left to its correct category on the right.
Select and Place:
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