Cisco Cisco Certifications 840-450 Questions & Answers

• Question 41:

  Which tool helps you to reduce the complexity and costs of implementing a full ITSM capability?

  A. lean consumption model

  B. business process mapping

  C. job mapping

  D. lean service blueprint

  Correct Answer: A

• Question 42:

  What does "A" stand for in the RACI matrix?

  A. accountable

  B. appropriate

  C. actionable

  D. achievable

  Correct Answer: A

  Reference: https://en.wikipediA.org/wiki/Responsibility_assignment_matrix

• Question 43:

  Which two scenarios does business systems modeling address? (Choose two.)

  A. consumption and speed of replenishment of new business systems

  B. to model the various systems that are associated with an organization

  C. exchange of information between different events IT systems that the organization relies on

  D. consumption model that ensures that customers get what they want, at the value they want, and when they want it

  E. helping organizations define what they do

  Correct Answer: BD

• Question 44:

  You are creating a business model canvas for ACME Manufacturing, which is a company with five factories worldwide. In which building block do you document the factories?

  A. Value proposition

  B. key resources

  C. cost structure

  D. key partners

  Correct Answer: B

  Reference: https://corporatefinanceinstitute.com/resources/knowledge/strategy/business-model-canvasexamples/

• Question 45:

  You are looking at the role that technology plays in a customer organization. Which criterion enables you to choose between the "define" maturity level and the "differentiate" maturity level?

  A. Technology is operated solidly.

  B. Technology enables innovation and disruption.

  C. Technology enables foundational capacity.

  D. Technology is defined by business processes.

  Correct Answer: D

• Question 46:

  Which two business model canvas building blocks are relevant to the VPC? (Choose two.)

  A. cost structure

  B. value proposition

  C. resources

  D. customer segment

  E. revenue streams

  Correct Answer: AC

• Question 47:

  When you create a business proposal, what are two key technology investment considerations? (Choose two.)

  A. how highly reusable solutions drive efficiency

  B. how the investment provides a competitive advantage

  C. how services and solutions drive lower costs

  D. whether the investment enhances the customer journey

  E. which risks are associated with investing

  Correct Answer: BD

• Question 48:

  Which two statements about customer journey mapping are true? (Choose two.)

  A. It helps you to identify how to re-engineer existing business processes to support the target state of the business.

  B. It helps you to identify the customer organization model.

  C. It describes the business value chain.

  D. it helps you to identify the required new business processes and capabilities to support the target state of the business.

  E. It provides all the details necessary for a cost breakdown regarding the customer project implementation.

  Correct Answer: AD

• Question 49:

  You are setting a strategy to support the target state of business. Which two factors help you to choose the necessary business capabilities? (Choose two.)

  A. business drivers

  B. business roadmap

  C. business outcomes

  D. business priorities

  E. business architecture

  Correct Answer: AD

• Question 50:

  Which tool enables stakeholders to visualize the process that enables them to reach the target state of the business?

  A. business model canvas

  B. customer journey map

  C. business roadmap

  D. business motivation model

  Correct Answer: C