Avaya 3002 Online Practice Questions and Exam Preparation

Avaya 3002 Online Questions & Answers

• Question 1:

  A remote worker with Avaya Windows Communicator visits their office headquarters where the IP Office and one-X Portal are located.

  Which two technologies enable the worker to re-register locally? (Choose two.)

  A. Internet
  B. Split DNS
  C. WiFi access
  D. XMPP
  E. Border controller
  A. Internet
  C. WiFi access

• Question 2:

  Which three statements are requirements for installation of IP Office Server Edition on an Avaya Supplied server? (Choose three.)

  A. Install it from either DVD ISO or from USB using the included Anaconda Installer.
  B. Set the Ignition process to Server mode.
  C. Edit the password, and configure the customer network settings and the basic Linux environment.
  D. Use the Initial Configuration Utility to set up detailed Mid-Market Server operation.
  E. Install Internet Explorer.
  A. Install it from either DVD ISO or from USB using the included Anaconda Installer.
  B. Set the Ignition process to Server mode.
  D. Use the Initial Configuration Utility to set up detailed Mid-Market Server operation.

• Question 3:

  Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

  A. IP Office Server Edition is a software-based solution.
  B. IP Office Server Edition requires a primary and secondary server.
  C. IP Office Server Edition can be upgraded to the Select version.
  D. IP Office Server Edition Non-Select can be expanded to support 2000 users.
  E. IP Office Server Edition must have at least one expansion system to support SIP trunks.
  B. IP Office Server Edition requires a primary and secondary server.
  C. IP Office Server Edition can be upgraded to the Select version.
  D. IP Office Server Edition Non-Select can be expanded to support 2000 users.

• Question 4:

  A customer is experiencing clipping and drop outs when speaking with a deskphone at remote site in an SCN.

  Which two methods could a technician use to help identify the cause of the problem? (Choose two.)

  A. Watch QoS statistics in SSA.
  B. Change the Mode from A-law to u-Law.
  C. Compare calls to local and remote extensions.
  D. Change codecs in the IP Office.
  E. Use Monitor to observe Jitter and packet loss.
  A. Watch QoS statistics in SSA.
  E. Use Monitor to observe Jitter and packet loss.

• Question 5:

  When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)

  A. Snapshot
  B. Selective View
  C. Continuous Log
  D. Resource View
  E. Development Tracing
  A. Snapshot
  C. Continuous Log

• Question 6:

  Where is the TCP streaming Tool found?

  A. In SSA
  B. In Monitor
  C. In Manager
  D. In Web Manager
  C. In Manager

• Question 7:

  If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

  A. Debug Manager on DTE port
  B. Debug View with default filters
  C. System Monitor with ISDN L3 filter options enabled
  D. SSA Snapshot
  C. System Monitor with ISDN L3 filter options enabled

• Question 8:

  In which folder on the system SD card would you place the firmware files (.bin) for an IP telephone?

  A. /temp
  B. /Ivmail
  C. /dynamic
  D. /primary
  E. /backup
  D. /primary

• Question 9:

  Which item lets you see the progress of a software upgrade on an expansion system?

  A. IP Office Manager on the expansion system
  B. System Monitor Program
  C. System Tab
  D. Web Manager
  D. Web Manager

• Question 10:

  Calls into the IP500 are not ringing to the expected user. Which statement describes how the call routing is validated?

  A. Use the System Status Application (SSA) to see what user the call is ringing to.
  B. Use Customer Call Status (CCS) to see what user the call is ringing to.
  C. Capture a System Monitor trace and escalate to Avaya for an answer.
  D. Wait until the system is idle and place test calls so you can hear which telephone is ringing.
  A. Use the System Status Application (SSA) to see what user the call is ringing to.