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3002 Real Exam Questions

Avaya IP Office™ Platform Configuration and Maintenance Exam

60 questions available · Page 1 of 6

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Question 1 Single choice

Which requirement for the web browser is used for Web Voicemail access?

  1. A

    ActiveX

  2. B

    VoiceMail Plug-In enabled

  3. C

    Adobe Reader installed

  4. D

    JavaScript enabled

Show answer and explanation

Correct answer: D

Question 2 Single choice

Which call flow type has a web interface to retrieve information left by the caller?

  1. A

    Auto Attendant

  2. B

    Avaya Contact Recorder

  3. C

    Looped Announcement

  4. D

    Campaign

  5. E

    Voicemail Collect

Show answer and explanation

Correct answer: E

Question 3 Single choice

What is used to send out alarm notifications to you?

  1. A

    SSA

  2. B

    SMTP

  3. C

    Syslog

  4. D

    System Monitor

Show answer and explanation

Correct answer: C

Question 4 Multiple choice

Which three licenses are made obsolete by Server Edition? (Choose three.)

  1. A

    Preferred Edition

  2. B

    3rd Party Endpoints

  3. C

    Receptionist

  4. D

    Mobile worker

  5. E

    Voice Networking

Show answer and explanation

Correct answers: A, B, E

Question 5 Single choice

When calls come into the customer's system, if the telephone number of the caller is in the customer's records, the customer wants those calls to be routed to a specific user.

Which voicemail action type is needed to configure this?

  1. A

    Database Action

  2. B

    Miscellaneous Action

  3. C

    Configuration Action

  4. D

    Condition Action

Show answer and explanation

Correct answer: A

Question 6 Multiple choice

Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

  1. A

    IP Office Server Edition is a software-based solution.

  2. B

    IP Office Server Edition requires a primary and secondary server.

  3. C

    IP Office Server Edition can be upgraded to the Select version.

  4. D

    IP Office Server Edition Non-Select can be expanded to support 2000 users.

  5. E

    IP Office Server Edition must have at least one expansion system to support SIP trunks.

Show answer and explanation

Correct answers: B, C, D

Question 7 Multiple choice

Which three licenses are part of Centralized Licensing? (Choose three.)

  1. A

    3rd Party Endpoints

  2. B

    Additional PRI Channels

  3. C

    Power User

  4. D

    SIP Trunk Channels

  5. E

    Phone Manager

Show answer and explanation

Correct answers: A, B, D

Question 8 Single choice

Which of the following provides the ability for a device to use screenpops, control several telephone devices, make 3rd party calls, and monitor hunt group queues?

  1. A

    One-X® Portal

  2. B

    3rd Party Endpoint licenses

  3. C

    TAPILink Pro License

  4. D

    SIPTrunking

  5. E

    Server Edition

Show answer and explanation

Correct answer: C

Question 9 Single choice

You are installing a Server Edition. The New Hardware screen detects the presence of a second hard drive.

For which application is this normally used?

  1. A

    One-X® Portal

  2. B

    Call Detail Records

  3. C

    Avaya Contact Recorder

  4. D

    Voicemail Pro

  5. E

    Web Services

Show answer and explanation

Correct answer: D

Question 10 Multiple choice

In an SCN network with Distributed Voicemail, which two are required? (Choose two.)

  1. A

    Port 80 supported

  2. B

    Preferred Edition Licenses on all Voicemail Pro servers

  3. C

    IIS installed on all Voicemail Pro servers

  4. D

    SMTP unblocked between Voicemail Servers

  5. E

    Local Host file

Show answer and explanation

Correct answers: C, D