Avaya ACSS 3002 Questions & Answers

• Question 31:

  What do Distributed Voicemail Pro and the Central Voicemail Pro use to communicate?

  A. SCN

  B. SIP

  C. PRI

  D. RIPv2

  Correct Answer: A

• Question 32:

  Refer to the exhibit.

  

  You have configured enough SIP channels to carry the expected communications load, but users are reporting that sometimes they cannot call out and callers cannot get through.

  Based on the information in the exhibit, what is causing the problem?

  A. The timer should be set to 2 minutes.

  B. The calls are being referred incorrectly.

  C. The caller ID is not passed by some carriers.

  D. The system is ignoring refresh messages.

  Correct Answer: C

• Question 33:

  Before attempting to connect an IP Office to a one-X® Portal server, what must be checked?

  A. User Rights

  B. Hunt Group Settings

  C. Security Settings

  D. Time Profiles

  Correct Answer: A

• Question 34:

  In an SCN network with Distributed Voicemail, which two are required? (Choose two.)

  A. Port 80 supported

  B. Preferred Edition Licenses on all Voicemail Pro servers

  C. IIS installed on all Voicemail Pro servers

  D. SMTP unblocked between Voicemail Servers

  E. Local Host file

  Correct Answer: CD

• Question 35:

  Which two statements describe what is required to set up a Small Community Network (SCN) consisting of four IP500v2 control units? (Choose two.)

  A. The extension, user, and group numbering on each system must be unique.

  B. The user and group names on each system must be unique.

  C. Combo Cards are required in all systems.

  D. The underlying network must be configured as a flat layer 2 subnet.

  E. The total number of users within the Small Community Network must not exceed 250.

  Correct Answer: AB

• Question 36:

  If ContactStore is not running on the same server as Voicemail Pro, a registry key must be set in the

  ContactStore server.

  What does the registry key do?

  A. It stores the ContactStore License in the server running ContactStore.

  B. It registers ContactStore with IP Office.

  C. It tells ContactStore the location of the folder shared with Voicemail Pro.

  D. It provides read/write access to browser users.

  Correct Answer: A

• Question 37:

  Which two email clients are supported for IP Office IMAP services? (Choose two.)

  A. MS Outlook

  B. Lotus Messages

  C. Microsoft Office Communicator

  D. Lotus Notes

  Correct Answer: AD

• Question 38:

  When calls come into the customer's system, if the telephone number of the caller is in the customer's records, the customer wants those calls to be routed to a specific user.

  Which voicemail action type is needed to configure this?

  A. Database Action

  B. Miscellaneous Action

  C. Configuration Action

  D. Condition Action

  Correct Answer: A

• Question 39:

  A law enforcement organization wants full-time automated authenticated recordings of speech from people calling an anonymous tip line. They include the "Tip Line" as a selection in their auto attendant.

  When setting up Avaya Contact Recorder to do this, which two steps are needed? (Choose two.)

  A. Create a user for the Tip Line calls.

  B. Configure a Tip Line folder in the Voicemail Pro drive.

  C. Select the time profile for Recording.

  D. Create a short code to start and stop recording.

  E. Set the recording destination to VRLA.

  Correct Answer: AE

• Question 40:

  Which call flow type has a web interface to retrieve information left by the caller?

  A. Auto Attendant

  B. Avaya Contact Recorder

  C. Looped Announcement

  D. Campaign

  E. Voicemail Collect

  Correct Answer: E