CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 571:

  A technician gets a call from a customer stating that their computer will not boot. They are getting the following error "invalid system disk". Which of the following should the technician check FIRST?

  A. Verify the operating system is installed correctly.
  B. Verify that all removable drives are empty.
  C. Verify Boot.ini is on the hard drive.
  D. Verify the computer will boot into safe mode.
  B. Verify that all removable drives are empty.

• Question 572:

  A customer calls and states that they are getting a lot of pop-ups and the new antivirus they just downloaded is not helping. Which of the following is the MOST likely cause of the issue?

  A. Rouge antivirus
  B. Need anti-malware scan
  C. Security Center Disabled
  D. Windows not up to date
  A. Rouge antivirus

• Question 573:

  Which of the following operating systems can be upgraded using an in-place procedure to Windows 7 Professional x64?

  A. Windows Vista Professional x86
  B. Windows 7 Enterprise x64
  C. Windows 7 Starter x86
  D. Windows 7 Home Premium x64
  D. Windows 7 Home Premium x64

• Question 574:

  A technician needs to securely delete all data from a hard drive containing highly sensitive information. Which of the following is the BEST way to delete the data?

  A. Low-level format
  B. Manually select and delete the data within the OS
  C. Delete the partition and re-format
  D. Standard format
  A. Low-level format

• Question 575:

  Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company's network jacks unless such jacks are designated for guest use?

  A. Disable DHCP and assign a static IP address to each network device physically connected to the network.
  B. Enable MAC address filtering across all network jacks and record the MAC address of guest devices.
  C. Disable all switch ports when they are not utilized and enable them on an as needed basis.
  D. Place guest network jacks in public areas and all other jacks in secure areas as needed.
  C. Disable all switch ports when they are not utilized and enable them on an as needed basis.

• Question 576:

  A customer calls a technician frequently for the same problem. Which of the following troubleshooting steps MUST the technician perform NEXT to attempt to permanently solve this issue?

  A. Establish a plan of action to resolve the problem and implement the solution.
  B. Document findings, actions, and outcomes.
  C. Verify full system functionality and implement preventive measures.
  D. Identify the problem or symptoms.
  C. Verify full system functionality and implement preventive measures.

• Question 577:

  A virtual machine running locally would be BEST utilized in which of the following situations?

  A. On a PC with minimal RAM
  B. Patch testing before rollout
  C. Thick client configuration
  D. Gaming workstation configuration
  B. Patch testing before rollout

• Question 578:

  A user is reporting their web browser is not going to the site they are attempting to access. Which of the following would BEST resolve this?

  A. Delete all Internet cookies.
  B. Ensure the user is not utilizing a proxy server.
  C. Remove all Internet shortcuts.
  D. Clear all Internet cache and saved passwords.
  B. Ensure the user is not utilizing a proxy server.

• Question 579:

  Which of the following actions can Power Users perform?

  A. Create local users accounts
  B. Backup the operating system and system files
  C. Install computer applications that require administrative privileges
  D. Modify any local user account
  A. Create local users accounts

• Question 580:

  A customer calls and reports that upon launching the Windows built-in calculator application a UAC dialog appears requiring the customer to enter the password for administrative access. Which of the following is MOST likely to be causing this?

  A. The system has a Trojan infection.
  B. The parental controls have been enabled.
  C. Ransomware is present on the system.
  D. Only administrators can run the calculator application.
  C. Ransomware is present on the system.