CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 591:

  A remote Windows XP user believes unauthorized software has been installed on their laptop. The technician must direct the user to which of the following locations to remove the application?

  A. Action Center
  B. Add/remove Programs
  C. Windows Firewall
  D. Computer Management
  B. Add/remove Programs

• Question 592:

  A technician is tasked with installing a legacy application on a Windows 7 computer. When the technician tries to install the legacy application, an error is received that the application cannot be installed because the OS is not supported. Which of the following should the technician do FIRST to try to get the application installed in Windows 7?

  A. Install the application in safe mode
  B. Install the application with compatibility mode
  C. Install the latest Windows service packs and updates
  D. Install Windows Security updates on the system
  B. Install the application with compatibility mode

• Question 593:

  After installing a new printer the organization determines that there are problems printing images and very large files. Which of the following will MOST likely resolve the issue?

  A. Update the drivers using WHQL drivers
  B. Install additional memory to each computer
  C. Install additional memory to the printer
  D. Apply the latest OS service pack
  C. Install additional memory to the printer

• Question 594:

  A user who works with sensitive data has received a new computer. The user's old computer is in good condition, and the manager has asked IT to repurpose it for a different user. Which of the following describes best practices for repurposing the computer within the company?

  A. Install a new drive in the computer and leave the original drive in place. Install the OS from the factory disks and configure.
  B. Destroy the drive with a drill and purchase a new one. Restore the OS from the factory disks and configure.
  C. Configure the user with a new profile on the machine with limited privileges, and hide the original user profile.
  D. Perform a low-level format on the drive. Restore the OS from the factory disks and configure the computer.
  D. Perform a low-level format on the drive. Restore the OS from the factory disks and configure the computer.

• Question 595:

  An end user has reported not receiving emails sent by a specific customer. Which of the following is the MOST likely cause of this issue?

  A. The HIPS device is blocking the messages
  B. The access control list is blocking the messages
  C. The email filter has quarantined the messages
  D. The firewall is blocking the sender's email address
  C. The email filter has quarantined the messages

• Question 596:

  A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are MOST likely causes of this problem? (Select TWO).

  A. Integrated system video chip is failing and/or near death.
  B. Video drivers were not installed directly from Microsoft update.
  C. Incompatible or untested video drivers have been installed.
  D. The BIOS is not set for the proper operation temperature of the video chipset.
  E. The BIOS is underclocking the video card's operating speed.
  A. Integrated system video chip is failing and/or near death.
  C. Incompatible or untested video drivers have been installed.

• Question 597:

  The technician is dispatched to a multi-function device that users print and copy from all day. The technician is told pages that are copied all have a line on them on the left hand side of the page. The technician prints a printer test page and does not see the line on the page. The technician's NEXT step would be which of the following?

  A. Replace the toner cartridge to eliminate the lines.
  B. Print from another workstation to recreate the problem.
  C. Close the trouble ticket and document no trouble found.
  D. Copy a printed page to recreate the problem.
  D. Copy a printed page to recreate the problem.

• Question 598:

  A team needs to deploy a temporary server room at a site to provide support during construction. Which of the following should they use at this site while setting up the server room?

  A. Air filters
  B. Privacy screens
  C. Vacuums
  D. ESD mats
  A. Air filters

• Question 599:

  Which of the following home computer synchronization methods are possible with an iOS device? (Select TWO).

  A. Infrared
  B. USB
  C. FireWire
  D. Wi-Fi
  E. Parallel
  B. USB
  D. Wi-Fi

• Question 600:

  Which of the following security threats requires the attacker to be physically located near the target machine?

  A. Shoulder surfing
  B. Social engineering
  C. Phishing
  D. Rootkit
  A. Shoulder surfing