CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 491:

  A user reports several technicians have been unable to solve a problem and requests that the technician on the phone comes out to fix the problem because the user is unable to work. After the technician has effectively communicated a willingness to help, which of the following is the NEXT step?

  A. Allow the user to speak with a supervisor.
  B. Identify the problem.
  C. Establish a theory.
  D. Immediately go to the user's office.
  B. Identify the problem.

• Question 492:

  A new user reports that they are unable to login to the corporate network on their desktop but they are able to access the WLAN from their mobile device. After further inspection, the technician realizes that the wall port is not wired correctly. Which of the following tools would be used to permanently restore network connectivity to the desktop?

  A. Wireless locator
  B. Tethering with mobile device
  C. Punchdown tool
  D. Crimper
  C. Punchdown tool

• Question 493:

  Users on the corporate network are reporting that accessing folders is very slow on internal network servers. Which of the following should the technician troubleshoot to resolve this problem?

  A. DHCP server
  B. Web server
  C. File server
  D. Proxy server
  C. File server

• Question 494:

  Which of the following is the correct path to add new local user accounts to a Windows 7 computer?

  A. Click on the Start button> Right click on Computer> Select Manage> Expand Local Users and Groups> Right click on Users> Select New User
  B. Click on the Start button> Right click on My Computer> Select Manage> Right click on Local Users and Groups> Select Add Users from the menu
  C. Click on the Start button> Right click on Computer> Select Manage> Right click on Local Users and Computers> Select New User
  D. Click on the Start button> Right click on Network Neighborhood> Select Manage> Right click on Users> Select New User
  A. Click on the Start button> Right click on Computer> Select Manage> Expand Local Users and Groups> Right click on Users> Select New User

• Question 495:

  Which of the following installation types uses an answer file as part of the installation process?

  A. Unattended installation
  B. Clean installation
  C. Virtual desktop image deployment
  D. Remote network installation
  A. Unattended installation

• Question 496:

  Which of the following is required in order to receive push email notifications on a mobile device?

  A. IMAP
  B. POP3
  C. ActiveSync
  D. SMTP
  B. POP3

• Question 497:

  Ann, a user, has brought her laptop in for service. She reports that her battery is at 100%, but whenever it is unplugged it immediately shuts down. Which of the following should the technician do?

  A. Replace the battery
  B. Change power settings to balanced
  C. Replace the power adapter
  D. Enable APM in the BIOS
  A. Replace the battery

• Question 498:

  Which of the following features of a mobile device operates the touch screen?

  A. Gyroscope
  B. Digitizer
  C. Accelerometer
  D. Geotracking
  B. Digitizer

• Question 499:

  A computer starts to boot then quickly shuts down. Which of the following should the technician use to troubleshoot this issue?

  A. Toner probe
  B. Power supply tester
  C. Loopback plugs
  D. Events logs
  B. Power supply tester

• Question 500:

  A user on a domain network cannot install software that they need. Which of the following user groups is this user MOST likely associated with?

  A. Standard user
  B. Guest user
  C. Power user
  D. Administrator
  A. Standard user