A user has installed a legacy application in Windows 7 and reports that only some of the functionality in it is operational. Another user is using the same application on a different Windows 7 machine and doesn't report those problems. Which of the following features in Windows 7 may be responsible for this problem?
A. System Protection settings
B. User Account Control
C. Action Center
D. Data Execution Prevention
A technician is tasked with installing Windows on numerous network PCs. Which of the following is the QUICKEST method for getting a standard configuration to the PCs?
A. Prebuilt image using PXE
B. Single solid state/flash drive with answer file
C. Hot swappable image drive
D. Internal hard drive partition with the image
Which of the following file system types is used primarily for optical media?
A. FAT32
B. NTFS
C. HPFS
D. CDFS
A user reports unexpected icons appearing on the desktop. The technician identifies that the symptoms point to a malware infection. Which of the following procedures would be performed NEXT?
A. Quarantine infected system
B. Schedule scans and run updates
C. Report the issue to the information security officer
D. Disable System Restore (in Windows)
E. Educate end user
A technician is installing a wireless network and wants to limit the signal available outside the building. Which of the following would help accomplish this?
A. Place directional antennas
B. Use omni-directional antennas
C. Enable MAC filtering
D. Disable SSID broadcast
A user wants to be able to access email from all devices. Which of the following formats should be used to allow this synchronization?
A. SMTP
B. iCal
C. POP3
D. IMAP
A user states that when typing in directions on a navigation website, the map is not viewable in a newer web browser. The technician runs updates to Java, but is still unable to view the map. The technician should change which of the following Internet Options?
A. Compatibility view
B. Manage add-ons
C. Clear browser cache
D. Pop-up blocker
An end user has reported not receiving emails sent by a specific customer. Which of the following is the MOST likely cause of this issue?
A. The HIPS device is blocking the messages
B. The access control list is blocking the messages
C. The email filter has quarantined the messages
D. The firewall is blocking the sender's email address
Which of the following explains why it is important to secure Personally Identifiable Information (PII)?
A. So phishing attacks are not launched against employees of the organization.
B. So sensitive information, such as corporate passwords, is not stolen.
C. So man-in-the-middle attacks are not launched against the organization.
D. So sensitive information, such as social security numbers, is not stolen.
A user tries to connect to the Internet using a dial-up modem and receives a "No dial tone detected" message. Which of the following is the FIRST thing the technician should check to troubleshoot the issue?
A. Check if the cable is connected on the modem's phone RJ-45 port.
B. Check if the cable is connected on the modem's line RJ-11 port.
C. Check if the cable is connected on the modem's line RJ-45 port.
D. Check if the cable is connected on the modem's phone RJ-11 port.
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