CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 1411:

  Which of the following Control Panel utilities will allow a technician to change the associated file type in a Windows XP machine?

  A. Folder options
  B. Administrator tools
  C. Accessibility options
  D. Regional and language options
  A. Folder options

• Question 1412:

  A user has installed a new wireless router and is unable to connect their game console to the manufacturer's service. Which of the following should the technician look for FIRST?

  A. Ensure the game system has a static IP address.
  B. Contact the manufacturer to see if service is available.
  C. Ensure the game system has updated firmware.
  D. Ensure the correct ports are open.
  D. Ensure the correct ports are open.

• Question 1413:

  An unauthorized user observing system security procedures is known as:

  A. A worm.
  B. Shoulder surfing.
  C. Phishing.
  D. Spyware.
  B. Shoulder surfing.

• Question 1414:

  A user reports that their laptop's keyboard has areas where the keys always get stuck together. After disassembling the keyboard to clean it, which of the following processes would be the FIRST step to properly reassemble the keyboard?

  A. Power on laptop to verify functionality
  B. Use appropriate hand tools
  C. Test on another machine
  D. Refer to manufacturer documentation
  D. Refer to manufacturer documentation

• Question 1415:

  A user wants to connect a Windows notebook computer to an external desktop monitor, keyboard, and mouse. However, each time the user closes the notebook lid, the computer shuts down automatically. Which of the following options in the Power Settings menu should the technician select to prevent the automatic shutdown?

  A. Do nothing
  B. Sleep
  C. Hibernate
  D. Shut down
  A. Do nothing

• Question 1416:

  A company has purchased new computers. The old computers will be donated to a local charity. Before the computers are picked up, the president of the company wants to make sure that the computers do not have confidential company information on them. Which of the following is the BEST method to accomplish this?

  A. Run CHKDSK
  B. Format the hard drive
  C. Use a degaussing tool
  D. Defragment the hard drive
  C. Use a degaussing tool

• Question 1417:

  A technician receives a call that a remote user's laptop is not powering up. Before going to the user's site, which of the following should the technician advise?

  A. Remove the battery and A/C adapter and depress the power button for ten seconds. Reconnect power and attempt to power on.
  B. Remove the battery and test it in a known good laptop of the same model to ensure it is in a fully-functional and charged condition.
  C. Ask the user if the laptop is plugged into a power strip that also powers a high-draw device, such as a laser printer.
  D. Ask the user what USB devices they normally have plugged in and ensure they are plugged in to maintain the same power draw as previous boots.
  A. Remove the battery and A/C adapter and depress the power button for ten seconds. Reconnect power and attempt to power on.

• Question 1418:

  A user wishes to purchase a specialized application for just one desktop PC that will interact with their cell phone, exchanging critical data for remote access. Which of the following features is the MOST important to consider prior to making the purchase?

  A. Type of memory available in the desktop and in the phone
  B. Minimum desktop OS and phone OS requirements
  C. Software licensing for multiple installations
  D. Frequency of the wireless connection between devices
  B. Minimum desktop OS and phone OS requirements

• Question 1419:

  Which of the following features allows for easier navigation of long lists on a tablet device?

  A. Pinch-zoom
  B. Multitouch
  C. Scrollbars
  D. Touch flow
  D. Touch flow

• Question 1420:

  A user starts up a PC and notices it appears to boot from CD or DVD-ROM, but after a few seconds continues to boot into Windows. Once Windows starts up, Media Player opens and starts playing music. Which of the following is MOST likely occurring?

  A. The boot order in the BIOS is incorrectly set
  B. The machine was improperly shutdown
  C. The Media Player software has been recently updated.
  D. A disc has been left in the CD/DVD-ROM drive
  D. A disc has been left in the CD/DVD-ROM drive