The system administrator is tasked with installing Windows to 100 computers over the network. The systems administrator needs to remove system-specific identifiers. Which of the following would the system administrator use to accomplish this?
A. Windows Deployment Services
B. Remote Installation Services
C. System Preparation Tool
D. Unattended installation
Ann, a customer, reports that when she occasionally works in the office basement, her smartphone battery drains faster than normal and she has poor cellular reception. Which of the following is the reason for the fast battery drain?
A. Unpaired Bluetooth
B. Weak signal
C. Defective SD card
D. Malware
Ann, an end user, receives a call from someone claiming to be from the help desk and asking for her username and password to prevent her email box from being deleted immediately. Which of the following BEST describes this type of attack?
A. Shoulder surfing
B. Man-in-the-middle
C. Social engineering
D. Ransomware
A technician is in need of a device that would give the BEST network protection within a single device. Which of the following devices would the technician use?
A. NLX
B. IDS
C. UTM D. ATX
Joe, a user, just downloaded a game onto his company phone. When he is not using the device, it unexpectedly dials unrecognized numbers and downloads new content. Joe is the victim of which of the following?
A. Trojan horse
B. Spyware
C. Social engineering
D. Worms
Joe, a user, has connected a tablet to his personal mobile hot-spot device in a public location for Internet access. The device display indicates there are two connections instead of just one. Which of the following actions can he perform to prevent this unauthorized access to the device immediately? (Select TWO).
A. Change the SSID to a different broadcast name
B. Add the intruding device to a blocked access list
C. Access the intruder's device and shut it down
D. Shut down the device until the intruder is no longer in the area
E. Set up a WiFi analyzer to identify the intruding device
A technician is working on a home theater PC in a location where the electrical system may not be properly grounded. As the technician is finishing the installation, which of the following should the computer technician do before connecting a cable TV line to a TV tuner card?
A. Perform self-grounding
B. Unplug the computer power cable
C. Use an ESD strap
D. Require the electrical system be brought up to code
Which of the following should be used to ensure that a Windows OS is functioning optimally?
A. Driver updates
B. Scheduled backups
C. Application updates
D. Restore points
Which of the following features is being used when a smartphone is used to purchase a product at a retail kiosk?
A. NFC
B. Virtual assistant
C. SDK
D. Bluetooth
After an installation of a video adapter, the screen on a Windows 7 system cannot be seen. Which of the following Windows 7 functions will resolve this?
A. Component Management
B. Startup Repair
C. Device Manager
D. Task Manager
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