220-902 Exam Details

  • Exam Code
    :220-902
  • Exam Name
    :CompTIA A+ Certification
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :1534 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-902 Online Questions & Answers

  • Question 1241:

    Ann, a user, has a phablet for personal and work usage. She finds that her phablet starts to exhibit slow performance after a couple of hours and that the problem worsens as the day goes by. If Ann restarts the device, it works fine for a couple of hours and then starts to run slow again. Which of the following is the BEST action to troubleshoot this problem?

    A. Check running apps
    B. Reset to factory default
    C. Disable cloud syncing
    D. Replace the device's battery

  • Question 1242:

    Which of the following is a required component of a virtual environment?

    A. KVM
    B. Storage area network
    C. VLAN
    D. Hypervisor

  • Question 1243:

    A client wants a wireless network set up in the office, but does not want unauthorized users to be able to access the network. Which of the following provides the BEST protection?

    A. Change the default channel
    B. Disable the SSID
    C. AP placement
    D. Strong encryption

  • Question 1244:

    Which of the following is the MOST secure method, short of physical destruction, that would be used to ensure that data on a hard drive cannot be recovered?

    A. Use a degaussing tool
    B. Format the drive
    C. Use an overwrite program
    D. Repartition the drive

  • Question 1245:

    A technician receives an end user's computer that displays erratic behavior upon startup. When the technician starts the computer performance is reduced. A window appears on the screen stating a purchase must be made to disinfect the computer. The technician quarantines the computer and disables System Restore. Which of the following should the technician do NEXT?

    A. Roll back the NIC driver
    B. Update and install anti-malware software
    C. Configure and enable the email spam filters
    D. Verify the security certificate is valid
    E. Perform a full system backup

  • Question 1246:

    A customer notices a problem with the track pad on their laptop. The technician questions the individual about recent changes, though none can be identified. The technician speculates that recent automatic updates to the laptop may have caused the hardware to malfunction. Which of the following steps should the technician take NEXT?

    A. Establish a plan of action
    B. Take steps to resolve the problem
    C. Confirm the theory
    D. Question the user further

  • Question 1247:

    A user is having issues with a Windows computer. Upon loading the operating system, several messages appear referring to a DLL file that cannot be found. Which of the following would be the BEST course of action for the technician to perform NEXT?

    A. Copy the DLL file from a working PC and use the regsvr32 command to load the file
    B. Run the Windows Update utility to manually reinstall the DLL file
    C. Run the defrag utility to correct any fragmentation that may have damaged the file
    D. Research the DLL file to identify the application it corresponds to before continuing

  • Question 1248:

    Which of the following are true regarding Windows 32-bit versus Windows 64-bit Operating Systems? (Select TWO).

    A. CPUs that can run Windows 32-bit can also run Windows 64-bit.
    B. Device drivers for Windows 32-bit and Windows 64-bit are the same.
    C. Not all CPUs are capable of running Windows 64-bit.
    D. Windows 64-bit can address larger amounts of RAM.
    E. Windows 64-bit is a more secure OS and less susceptible to viruses.

  • Question 1249:

    A customer wants to use VoIP phones without having to plug them into an electrical outlet. Which of the following switch features would a technician recommend?

    A. QoS
    B. Gigabit
    C. PoE
    D. Wake-on-LAN

  • Question 1250:

    Which of the following Windows utilities would MOST likely be used to identify system errors?

    A. System Restore
    B. Event Viewer
    C. Security Center
    D. Windows Defender

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