CompTIA CompTIA Certifications 220-902 Questions & Answers

• Question 1231:

  Which of the following is the BEST tool for a technician to use to make sure the network wires are securely fastened in a wall jack?

  A. Crimper

  B. Small flat screwdriver

  C. Wire strippers

  D. Punch down

  Correct Answer: D

  Reference: http://www.computercablestore.com/punch-down.aspx

• Question 1232:

  Which of the following is the MAXIMUM number of primary partitions that can be created on a hard drive with FAT32?

  A. 2

  B. 4

  C. 6

  D. 8

  Correct Answer: B

  Reference: http://support.microsoft.com/kb/314463

• Question 1233:

  A technician receives a helpdesk ticket about an employee having a problem sending text messages with a company Android smartphone. It has been determined that it is not a carrier issue. Which of the following should the technician perform FIRST?

  A. Verify data connectivity

  B. Reformat the MicroSD card

  C. Replace the SIM card

  D. Perform a soft restore

  Correct Answer: A

• Question 1234:

  Which of the following are characteristics of a strong password? (Select TWO).

  A. Hard to guess.

  B. Cannot be reversed.

  C. Uses dictionary words.

  D. Uses special characters.

  E. Can be encrypted.

  Correct Answer: AD

• Question 1235:

  After being relocated to an enclosed position under a desk, a computer experiences intermittent shutdowns. Which of the following conditions is MOST likely the cause?

  A. Power surges

  B. Overheating

  C. APIPA addressing

  D. RF interference

  Correct Answer: B

• Question 1236:

  A user is unable to find the preferred default network printer in the printers list in the user profile. Which of the following is the FIRST step that should be taken?

  A. Map printer

  B. Reboot computer

  C. Check to see if printer is turned on

  D. Log in as a different user and see if printer is mapped

  Correct Answer: A

• Question 1237:

  A technician has upgraded four computers and would like to securely repurpose the hard drives for later use. Which of the following should the technician do to the drives to prepare them for later use?

  A. chkdsk

  B. Degauss

  C. Quick format

  D. Drive wipe

  Correct Answer: D

• Question 1238:

  A user calls the help desk because a folder containing critical business files is missing from the local drive. The user is adamant that the folder was there the previous day, and cannot understand why it is gone. The technician views the properties of the parent folder and sees a back up listed on the "Prior Versions" tab. According to the theory of troubleshooting, which of the following is the technician's NEXT step?

  A. Establish a theory of probable cause

  B. Establish a plan of action and implement the solution

  C. Document findings, actions and outcomes

  D. Verify full system functionality and implement preventive measures

  Correct Answer: A

• Question 1239:

  A user has downloaded and installed a browser add-on that causes the browser to hang. The PC has very slow system response when rebooted. Which of the following should a technician do to troubleshoot this problem?

  A. Run System Restore, update antivirus program, and run an antivirus scan.

  B. Remove all Internet temporary files, run an antivirus scan, and reboot using Last Known Good Configuration.

  C. Remove all temporary files, turn off System Restore, update and run an antivirus scan.

  D. Run an antivirus scan, Run Disk Cleanup, and reboot into Safe Mode.

  Correct Answer: C

• Question 1240:

  Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company's network jacks unless such jacks are designated for guest use?

  A. Disable DHCP and assign a static IP address to each network device physically connected to the network.

  B. Enable MAC address filtering across all network jacks and record the MAC address of guest devices.

  C. Disable all switch ports when they are not utilized and enable them on an as needed basis.

  D. Place guest network jacks in public areas and all other jacks in secure areas as needed.

  Correct Answer: C