CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 1211:

  A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT?

  A. Document findings, actions, and outcomes
  B. Escalate problem to a senior technician
  C. Re-establish new theory of probable cause
  D. Perform a full system backup
  A. Document findings, actions, and outcomes

• Question 1212:

  Which of the following types of physical security features a passcode generated from an algorithm?

  A. Key Fob
  B. RFID Badge
  C. Biometrics
  D. RSA Token
  D. RSA Token

• Question 1213:

  A user calls the helpdesk to report that their local printer is not printing any of the jobs that have been submitted this morning. Other users in the vicinity are not having any issues printing to the same unit via the network. The user in question connects to the printer over USB cable that connects to a laptop dock. Which of the following is MOST likely at fault here?

  A. The user's dock has a power problem with its built-in USB port(s).
  B. The printer only supports USB 2.0 and the user has a USB 3.0 enabled dock.
  C. The printer accidentally had its onboard wired network jack disabled.
  D. Other users are overloading the printer causing it to run out of memory.
  A. The user's dock has a power problem with its built-in USB port(s).

• Question 1214:

  A technician is responding to a user reporting corrupted files. Which of the following should the technician do to determine the problem?

  A. Ensure all Windows updates are installed
  B. Perform a backup of all drives
  C. Run CHKDSK
  D. Run defragmentation
  C. Run CHKDSK

• Question 1215:

  An Internet browser's cookie could be classified as which of the following?

  A. Rootkit
  B. Phishing
  C. Malware
  D. Spyware
  D. Spyware

• Question 1216:

  A user suspects that everything they type is being captured. Which of the following security threats would this indicate?

  A. Worm
  B. Keylogger
  C. Trojan
  D. Rootkit
  B. Keylogger

• Question 1217:

  A customer is reporting that since switching from an XP to a Windows 7 computer, the main application they use no longer starts. The vendor of the application no longer exists and the customer does not want to find an alternative replacement at the moment. Which of the following can a technician do to try to get the application running?

  A. Uninstall the application and re-install it as user so that it would have the standard rights and privileges.
  B. Right-click on the application and under "Troubleshoot Compatibility," select the correct mode.
  C. Re-install the application, but install it onto the user's Desktop in their account profile.
  D. Right-click on the application, select Properties and make sure that the Hidden attribute checkbox is unchecked.
  B. Right-click on the application and under "Troubleshoot Compatibility," select the correct mode.

• Question 1218:

  A technician encounters a PC where they can hear the power supply fan running, but the system is not booting up and there is no display. Which of the following are the MOST likely causes? (Select TWO).

  A. Bad PCI card
  B. Bad Motherboard
  C. Bad RAM
  D. Bad boot.ini file
  E. Bad Power Supply
  B. Bad Motherboard
  E. Bad Power Supply

• Question 1219:

  A laser printer has just had its toner cartridge removed and toner has leaked inside and out. The BEST method to remove spilled toner, both inside and outside of the printer, is which of the following?

  A. ESD vacuum
  B. Maintenance kit
  C. Damp towel
  D. Compressed air
  A. ESD vacuum

• Question 1220:

  When issuing user permissions for job functions, an administrator should assign:

  A. Permissions based on employee's role.
  B. Them to the Power User role on the machine.
  C. Permissions based on employee's seniority.
  D. Them to the Administrator role on the machine.
  A. Permissions based on employee's role.