Which of the following operating systems supports full usage of 8GB DDR3 RAM?
A. Windows 7 Professional x86
B. Windows 7 Home Premium x64
C. Windows XP Professional
D. Windows Vista Home Premium x86
From which of the following tools can a technician locate the PID of an application?
A. Local Security Policy
B. MSCONFIG
C. Computer Management
D. Task Manager
A computer starts to boot then quickly shuts down. Which of the following should the technician use to troubleshoot this issue?
A. Toner probe
B. Power supply tester
C. Loopback plugs
D. Events logs
A user is experiencing slow performance with their computer. A technician suspects the computer has a virus and runs antivirus software. A virus is found and removed, but the performance issue is not resolved. Which of the following should the technician perform NEXT?
A. Document findings, actions, and outcomes
B. Establish a plan of action to resolve the problem
C. Re-establish a new theory or escalate
D. Implement preventative measures
A technician needs to use Remote Desktop Connection in order to get access to a remote Windows workstation. However, the Programs menu has been hidden and they only have access to the Run command utility or a command-line prompt. Which of the following is the utility that the technician should use to access Remote Desktop Connection?
A. MSINFO32
B. SERVICES.MSC
C. MSCONFIG
D. MSTSC
A client has asked a technician about drive sanitation and wants to know what the difference is between overwriting a drive and formatting a drive. Which of the following would be the BEST response from the technician?
A. "Overwriting writes 1s and 0s to a hard drive replacing the data, while formatting only clears the reference to the data and only overwrites as space is used."
B. "Nothing is different. They both destroy the data so no one can recover it."
C. "Overwriting writes 1s and 0s to the drive replacing only the user's data but not the OS data, while formatting destroys the hard drive."
D. "Overwriting replaces all the data with a single file that fills the hard drive destroying the data, while formatting erases all the data."
A technician is implementing a SOHO wireless network for Company A that shares a floor with Company B. Which of the following would BEST secure the wireless network so that only Company A employees are allowed access?
A. Turning down the radio power level
B. Enabling MAC filtering
C. Setting a high encryption level
D. Disabling the SSID broadcast
A technician wants to test out Windows 7 before deploying it on a workstation. Which of the following must be completed FIRST in order to run Windows 7 from a bootable USB drive?
A. Format the USB drive to FAT16 file format
B. Copy over the boot.ini file
C. Create a primary partition and make it active
D. Copy over the config.sys file
A user wants to change the functionality that occurs when the laptop lid is closed. Which of the following Control Panel options is the MOST direct way to adjust this?
A. Display
B. Power Options
C. Personalization
D. Device Management
A technician wants to create a customized list of common utilities that are easily accessible in the same location. Which of the following tools would allow them to build such a list?
A. MSCONFIG
B. MMC
C. MSTSC
D. MSINFO32
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