CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 1171:

  A user states that their machine is taking much longer to boot than usual. Which of the following utilities would BEST allow a technician to limit what is launched at startup?

  A. APPWIZ.CPL
  B. DXDIAG
  C. MSCONFIG
  D. REGEDIT
  C. MSCONFIG

• Question 1172:

  A Windows desktop PC user states that they have sent several print jobs to their locally connected printer, yet none have printed. The printer has no error conditions on the control panel. Which of the following should the technician do FIRST in troubleshooting this problem?

  A. Open the printer properties page and send a test print to it.
  B. Clear the print queue of all documents and resend one to test the printer.
  C. Power the printer off and on and send one test document to it.
  D. Check if Use Printer Offline has been selected.
  D. Check if Use Printer Offline has been selected.

• Question 1173:

  A customer has just experienced a blue screen and the PC will not boot. A technician is dispatched to the customer's site. Which of the following are the FIRST and LAST steps the technician should take? (Choose two.)

  A. Test the theory to determine the cause
  B. Document the findings
  C. Establish a plan of action to resolve the problem and implement a solution
  D. Identify the problem
  E. Verify full system functionality and implement applicable preventive measures
  F. Establish a theory of probable cause
  B. Document the findings
  D. Identify the problem

• Question 1174:

  A user is having difficulty installing a program in Windows Vista, as the computer appears to stall prior to the installation. Which of the following is the BEST choice of why this is occurring?

  A. Aero Settings are not enabled.
  B. Power Settings need to be enabled.
  C. BitLocker is scanning for corrupt software.
  D. UAC is waiting for user input.
  D. UAC is waiting for user input.

• Question 1175:

  Which of the following BEST describes the Apple utility used with iOS devices to synchronize, upgrade, and restore to factory default if needed?

  A. iMac
  B. iTunes
  C. Safari
  D. Bluetooth
  B. iTunes

• Question 1176:

  A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is no option to mirror the drives.

  Which of the following will resolve this issue?

  A. Convert the partition to NTFS.
  B. Change the partition to be an extended partition.
  C. Convert both drives to a dynamic disk.
  D. Change the partition to be the active partition.
  C. Convert both drives to a dynamic disk.

• Question 1177:

  Which of the following System Tools would be the BEST one to perform a regular archiving of information on a PC?

  A. ROBOCOPY
  B. XCOPY
  C. Backup
  D. System Restore
  C. Backup

• Question 1178:

  Joe, a technician, is tasked with disassembling a laptop to replace its motherboard. Which of the following is the FIRST step he should perform?

  A. Write down where all the screws go on paper
  B. Prepare some containers to hold the parts
  C. Remove the battery and the removable CD-ROM drive
  D. Refer to manufacturer documentation
  D. Refer to manufacturer documentation

• Question 1179:

  A user needs to shrink the partition size of a hard drive encrypted with BitLocker. Which of the following is the BEST option to modify the size of the partition?

  A. Credential Manager
  B. Computer Management
  C. Device Manager
  D. TPM Manager
  B. Computer Management

• Question 1180:

  A technician is called onsite to solve a network connection error. Upon arrival, the technician observes a message on the screen stating there is no boot drive found. Which of the following steps should the technician take NEXT?

  A. Repair the boot up sequence using recovery console.
  B. Restart the system, booting from a system recovery disk.
  C. Restart the system to verify the proper boot sequence.
  D. Inform the customer the hard drive has crashed and replace the drive.
  C. Restart the system to verify the proper boot sequence.