A user reports that every time they use a search engine and click on a link to go to a website, they instead are taken to a site blocked by their company's content filter. The user is not trying to go to the blocked site and needs to be able to successfully use the search engine to complete their assignment. Which of the following tools would a technician use to BEST resolve this issue?
A. Anti-malware software
B. Factory pre-installation
C. System restore
D. Recovery console
Which of the following BIOS boot methods allows a system to boot from a remote server?
A. PXE
B. DVD
C. USB
D. SATA
Which of the following provides protection against DDoS attacks?
A. RFID badge
B. UAC
C. Firewall
D. Antivirus
When setting up a new wireless router, which of the following actions should the technician take FIRST in order to secure the network? (Select TWO).
A. Disable unused ports
B. Change the SSID
C. Position the antennas to prevent outside access
D. Enable MAC filtering
E. Change the default user name
Which of the following optical drives is the MINIMUM required to install Windows 7 Professional from optical media?
A. CD-ROM drive
B. Blu-ray drive
C. DVD-RW drive
D. DVD-ROM drive
Which of the following is a security threat that uses email to trick users?
A. Phishing
B. Virus
C. Spyware
D. Shoulder surfing
A home user has forgotten their password and cannot log into their Windows XP Home PC. They do not want to lose any information. Which of the following should be used FIRST, assuming that the user had set up the PC?
A. Restart in safe mode and log in as administrator
B. Use third party software to change password
C. Re-install the OS from the resource CD
D. Log in as administrator from start up screen
Which of the following passwords is the MOST secure according to industry best practices?
A. VeryStrongPassword
B. SimpleAnswer1234
C. E@sy2Remember
D. thisisthecorrectanswer1
In order to prevent other users from editing files in `C:\ Files', which of the following steps should be taken?
A. Set NTFS permissions to read only
B. Set the folder to index files for search
C. Set the local administrator as the owner of the folder
D. Set network share permissions to read only
Which of the following are true regarding Windows 32-bit versus Windows 64-bit Operating Systems? (Select TWO).
A. CPUs that can run Windows 32-bit can also run Windows 64-bit.
B. Device drivers for Windows 32-bit and Windows 64-bit are the same.
C. Not all CPUs are capable of running Windows 64-bit.
D. Windows 64-bit can address larger amounts of RAM.
E. Windows 64-bit is a more secure OS and less susceptible to viruses.
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