220-802 Exam Details

  • Exam Code
    :220-802
  • Exam Name
    :CompTIA A+ Certification Exam
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-802 Online Questions & Answers

  • Question 661:

    A PC uses RAID 1. Ann, a technician, has read in the event log that the drive "SATA 1" is no longer in sync with drive "SATA 0". Which of the following steps should she try FIRST to repair this PC to optimal running conditions?

    A. Remove SATA 1 from the RAID group then try to re-add it
    B. Replace both drives then restore from a backup
    C. Remove both drives then switch the SATA channels
    D. Replace SATA 1, rebuild the RAID and replace SATA 0

  • Question 662:

    A client reports that their VoIP phone screen displays duplicate IP address. Which of the following is the FIRST action to try to resolve this problem?

    A. Change MAC address settings
    B. Call the vendor
    C. Try another LAN connection
    D. Reboot the phone

  • Question 663:

    A user reports that their laptop's keyboard has areas where the keys always get stuck together. After disassembling the keyboard to clean it, which of the following processes would be the FIRST step to properly reassemble the keyboard?

    A. Power on laptop to verify functionality
    B. Use appropriate hand tools
    C. Test on another machine
    D. Refer to manufacturer documentation

  • Question 664:

    A computer system uses a large CRT. The display is experiencing display issues around the edges. The technician suspects something in the computing environment is causing the problem. Which of the following should MOST likely be moved to reduce the issue?

    A. Unshielded speakers
    B. Wireless directional antennas
    C. Wireless access points
    D. High speed laser printers

  • Question 665:

    A user has asked for a recommendation for a strong password. Which of the following passwords is the STRONGEST?

    A. password!
    B. Pa$sw0rd
    C. pa$4w0rd
    D. thisismypsswrd1

  • Question 666:

    After installing a new printer the organization determines that there are problems printing images and very large files. Which of the following will MOST likely resolve the issue?

    A. Update the drivers using WHQL drivers
    B. Install additional memory to each computer
    C. Install additional memory to the printer
    D. Apply the latest OS service pack

  • Question 667:

    A user calls the helpdesk and states that they suddenly cannot connect to the Internet or any other network resources. The user is on a company network that uses DHCP. The technician runs IPCONFIG from the command prompt and the PC has an IP address of 0.0.0.0. Which of the following steps should the technician perform FIRST to troubleshoot this issue?

    A. Check the network cable
    B. Replace network card
    C. Assign a static IP address
    D. Reinstall the network drivers

  • Question 668:

    An administrator wishes to prevent users from accessing unattended computers in other departments. Which of the following would BEST accomplish this?

    A. Use a roaming profile using domain credentials.
    B. Implement event monitoring of user logins on every PC.
    C. Enforce a password-protected screensaver after five minutes of inactivity.
    D. Use a common login and password for multiple users based upon department.

  • Question 669:

    A technician is attempting to upgrade a customer's PC from Windows XP Professional to Windows 7 Professional x64. The system contains a late generation Pentium 4 Processor with hyper-threading. The technician is having difficulty

    installing the operating system as it consistently errors out during setup.

    Which of the following is MOST likely happening?

    A. Pentium 4 HT processors are 64-bit compatible but do not support the x64 instruction set.
    B. The BIOS needs to be configured to enable x64 support.
    C. Windows XP can only be directly upgraded to Windows 7 Home Basic and Home Premium editions.
    D. Pentium 4 HT processors are not 64-bit compatible.

  • Question 670:

    A technician notices that a computer is making a loud clicking noise but continues to run. System speed is barely affected, but they cannot access certain drives. These are the symptoms of which of the following?

    A. Failing second hard drive
    B. Failing system hard drive
    C. Bad CMOS chip
    D. Bad CPU fan

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