220-802 Exam Details

  • Exam Code
    :220-802
  • Exam Name
    :CompTIA A+ Certification Exam
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-802 Online Questions & Answers

  • Question 601:

    A user with a CRT monitor notes that there is a discolored area in a portion of their screen. Which of the following is the MOST likely cause of the issue?

    A. Bad video card
    B. The video card drivers need to be upgraded
    C. Bad monitor
    D. The screen needs to be degaussed

  • Question 602:

    After a recent memory upgrade, a customer is reporting they have seen no improvement in their system performance. Upon inspection, the technician finds that 6.0 GB are detected but only 3.0 GB of memory are usable. Which of the following is the MOST likely cause?

    A. The remaining memory is a different type and cannot be used.
    B. The remaining memory is defective and needs to be replaced.
    C. The customer is using a 32-bit operating system.
    D. The memory has not been properly configured in BIOS.

  • Question 603:

    A laptop user reports that they cannot see the SSID or connect to their company's wireless network. Which of the following should the technician try FIRST?

    A. Check the wireless settings in the OS
    B. Replace the internal wireless adapter
    C. Check the wireless on/off switch
    D. Check the signal strength

  • Question 604:

    A user is reporting that their screen is flickering at a rapid rate. Which of the following Control Panel paths should a technician use in order to remedy this issue?

    A. Display -> Settings -> Advanced -> General -> DPI
    B. Display -> Settings -> Resolution
    C. Display -> Settings -> Advanced -> Adapter -> Refresh
    D. Display -> Appearance -> Effects -> Transition

  • Question 605:

    Which of the following OS features is unique to Windows 7?

    A. Action Center
    B. Automatic Updates
    C. Add/Remove Programs
    D. Tablet PC Settings

  • Question 606:

    Which operating system feature will show a hard drive's status?

    A. Tasklist
    B. Administrative tools
    C. Disk Management
    D. Ping

  • Question 607:

    A technician has just updated a user's PC to Windows 7 and connected to a network printer through a print server. After finishing, the user reports that the printer will not print. Which of the following is the MOST likely reason for this issue?

    A. The PC's network connection is down.
    B. The print server does not have the proper driver.
    C. The printer is not installed on the print server.
    D. The server is using PCL instead of PostScript.

  • Question 608:

    A technician is called in to troubleshoot a four disk RAID 10 array on a high end Windows 7 Enterprise workstation. One drive has failed. Which of the following should the technician do to fix the problem?

    A. Reseat the drive and verify the RAID array is healthy
    B. Replace the failed drive and verify the RAID is healthy.
    C. Replace the failed drive and restore the data.
    D. Add a fifth drive and make it a spare.

  • Question 609:

    Which of the following is an edition of a Windows XP operating system?

    A. Enterprise
    B. Media Center
    C. Ultimate
    D. Home Premium

  • Question 610:

    Which of the following options is MOST likely active on a network of three workstations, running Windows 7 Home Edition x64, to enable File and Print sharing?

    A. HomeGroup
    B. Active Directory
    C. WorkGroup
    D. Domain Setup

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