CompTIA 220-802 Online Practice Questions and Exam Preparation

CompTIA 220-802 Online Questions & Answers

• Question 551:

  Anne, a technician, is trying to access the company intranet and is receiving an error stating the website is not found. Which of the following tools would she use to determine if the intranet server is online?

  A. PING
  B. NETSTAT
  C. NSLOOKUP
  D. IPCONFIG
  A. PING

• Question 552:

  The network administrator is called to assist a user, Joe, who has trouble accessing his network drive. Joe states he logs on with his credentials with no problem, however, when he attempts to access a folder via UNC the system asks for credentials. Which of the following is the BEST explanation for this?

  A. Joe is logging in with a disabled network user name.
  B. Joe does not have local share permission to access that folder.
  C. Joe is logging in to the local user account.
  D. Joe is not typing in the correct network password.
  C. Joe is logging in to the local user account.

• Question 553:

  A user receives a phone call from a person claiming to be from technical support. This person knows the user's name and that the user has Windows installed on their computer. The technician directs the user to open Event Viewer and look at some event log entries to demonstrate the effects of a virus on the computer. The technician also asks the user for their user ID and password so that they can clean the computer. This is an example of which of the following security threats?

  A. Social engineering
  B. Phishing
  C. Malware
  D. Virus
  A. Social engineering

• Question 554:

  After several passes with a malware removal program, the program keeps detecting the same malware infection after a reboot. Which of the following should be done to attempt to remove the offending malware?

  A. Run the malware removal program while disconnected from the Internet
  B. Run the malware removal program in Windows Safe Mode
  C. Reinstall the malware removal program from a trusted source
  D. Set the malware removal program to run each time the computer is rebooted
  B. Run the malware removal program in Windows Safe Mode

• Question 555:

  A user has Share permissions of "Allow Full Control" and NTFS permissions of "Allow Read, Allow Write, Deny Modify" to a shared file. In which of the following ways can they manipulate the file?

  A. They can delete the file.
  B. They can open the file.
  C. They can take ownership of the file.
  D. They can edit permissions on the file.
  B. They can open the file.

• Question 556:

  A user, Ann, reports that her laptop will no longer connect to wireless. Joe, a technician, checks the device manager and does not see a wireless networking card or any unknown devices. Which of the following should Joe do FIRST?

  A. Check to make sure the wireless card was not turned off via the hardware switch or keyboard shortcut.
  B. Install a USB wireless card to ensure that Windows networking is working properly.
  C. Open the laptop and reseat the network card and both antennas.
  D. Download and install the latest wireless driver from the manufacturer's website.
  A. Check to make sure the wireless card was not turned off via the hardware switch or keyboard shortcut.

• Question 557:

  A technician must secure company documents from accidental disclosure. Which of the following should be implemented? (Select TWO).

  A. User training
  B. Anti-malware
  C. Paper shredding
  D. Time of day restrictions
  E. Employee badges
  F. Mantraps
  A. User training
  C. Paper shredding

• Question 558:

  A technician is trying to request a new IP address to a customer's computer through the command prompt. Which of the following commands should the technician use?

  A. ipconfig /flushdns
  B. ipconfig /renew
  C. ipconfig /all
  D. ipconfig /release
  B. ipconfig /renew

• Question 559:

  An IR printer stops working for half of an office while the other half is able to print. Which of the following should be checked FIRST?

  A. Proper lighting
  B. Paper levels
  C. Physical obstructions
  D. Printer share name
  C. Physical obstructions

• Question 560:

  Which of the following operating systems has the Shake, Peek and Snap features?

  A. Windows XP Home
  B. Windows 7 Professional
  C. Windows XP Professional
  D. Windows Vista Business
  B. Windows 7 Professional