220-802 Exam Details

  • Exam Code
    :220-802
  • Exam Name
    :CompTIA A+ Certification Exam
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-802 Online Questions & Answers

  • Question 341:

    A computer starts to boot then quickly shuts down. Which of the following should the technician use to troubleshoot this issue?

    A. Toner probe
    B. Power supply tester
    C. Loopback plugs
    D. Events logs

  • Question 342:

    A technician receives a call late in the evening that employees of a small business cannot access the company's remote access server. The technician cannot get a response from the server or the router at the site. Upon gaining access to the physical site, the technician discovers the router unplugged from the power source. Which of the following should be implemented to reduce the chance of this happening again?

    A. Plug the router into an uninterruptable power supply.
    B. Move the router to a physically secure location.
    C. Install security cameras to monitor the router.
    D. Outsource the remote access service to a third party.

  • Question 343:

    A technician is asked to repair a Windows 7 computer with boot errors. Which of the following commands may be used?

    A. CHKDSK /r
    B. DEFRAG
    C. SCANDISK /repair
    D. DXDIAG

  • Question 344:

    Administrative share names are MOST commonly designated by which of the following symbols?

    A. !
    B. $
    C. :
    D. *

  • Question 345:

    Which of the following BEST describes the difference between batteries used in iOS devices versus Android devices?

    A. iOS devices batteries are NiMH
    B. Android device batteries are wirelessly charged
    C. Android device batteries also work in iOS devices
    D. iOS device batteries are not replaceable

  • Question 346:

    After installing a new multifunctional printer, an administrator realizes the flatbed scanner does not scan any documents. Which of the following is the MOST likely reason of the issue?

    A. The scanner lock switch on the device is locked.
    B. The printer driver was installed incorrectly.
    C. The multifunction printer's USB cable was plugged into the incorrect port.
    D. The scanner's alignment and calibration was not performed.

  • Question 347:

    A remote Windows XP user believes unauthorized software has been installed on their laptop. The technician must direct the user to which of the following locations to remove the application?

    A. Action Center
    B. Add/remove Programs
    C. Windows Firewall
    D. Computer Management

  • Question 348:

    On a mobile device, enforcing a policy that erases a device after a number of failed login attempts is used to prevent which of the following?

    A. Unauthorized application installations
    B. Brute forcing
    C. Social engineering
    D. Man-in-the-middle attack

  • Question 349:

    A customer calls and states when they are typing on their keyboard certain letters consistently display numbers instead of letters. Which of the following is the cause of the issue?

    A. Bluetooth keyboard did not pair properly
    B. Scroll lock is on
    C. Num lock is on
    D. Keyboard connector is coming loose

  • Question 350:

    A customer calls and states their display is very dark even with the brightness settings at maximum. Which of the following is the MOST likely cause of this issue?

    A. Faulty backlight
    B. Improper graphics settings
    C. Graphics driver is out of date
    D. Display is overheating

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