220-802 Exam Details

  • Exam Code
    :220-802
  • Exam Name
    :CompTIA A+ Certification Exam
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-802 Online Questions & Answers

  • Question 311:

    A user calls the helpdesk to report that print jobs coming from a laser printer in the office are losing most of their toner due to being touched by hand smudge. The printer was recently serviced with a new fuser unit. Which of the following problems is MOST likely affecting the printer?

    A. The fuser is not heating up to proper temperature levels necessary.
    B. The pickup rollers are likely dirty and leaving paper dust on all printed pages.
    C. The printer's firmware was not updated with the installation of the new fuser.
    D. The fuser was installed backwards and is not evenly heating printed pages.

  • Question 312:

    A technician is diagnosing a PC running Windows 7 which has been affected with an "NTLDR is missing" error message. Which of the following command line tools would BEST resolve the problem?

    A. Fixboot
    B. CHKDSK
    C. Scandisk
    D. DEFRAG

  • Question 313:

    Which of the following features would MOST likely be associated with a tablet mobile device? (Select TWO).

    A. DVD players
    B. Separate input devices required
    C. Field serviceable parts
    D. Solid state drives
    E. Removable drives
    F. Multitouch

  • Question 314:

    Which of the following is true about a file when it is copied from an NTFS to a FAT32 partitions?

    A. The file owner is preserved
    B. All of the file permissions are lost
    C. All file permissions must be reassigned
    D. The file name becomes case insensitive

  • Question 315:

    Which of the following accounts should be disabled after successful installation of Windows XP?

    A. Remote Desktop User
    B. Administrator
    C. Guest
    D. Power User

  • Question 316:

    A technician is tasked with installing a legacy application on a Windows 7 computer. When the technician tries to install the legacy application, an error is received that the application cannot be installed because the OS is not supported. Which of the following should the technician do FIRST to try to get the application installed in Windows 7?

    A. Install the application in safe mode
    B. Install the application with compatibility mode
    C. Install the latest Windows service packs and updates
    D. Install Windows Security updates on the system

  • Question 317:

    A technician wants to ensure that only authorized administrators can make configuration changes to the company's wireless router. Which of the following MUST the technician change to prevent unauthorized users from modifying the access point configuration?

    A. MAC address filters
    B. Manufacturer password
    C. Default SSID
    D. Configure encryption

  • Question 318:

    A user regularly has to walk away from their computer and is worried someone may access their workstation. Which of the following would BEST prevent this?

    A. Lock the workstation
    B. Shutdown the computer
    C. Logon using the unprivileged guest account
    D. Set the screensaver password

  • Question 319:

    A technician is interested in running a test to see how much latency exists between a workstation and device at 10.0.0.15. Which of the following command line tools could be used to accomplish this?

    A. IPCONFIG 10.0.0.15
    B. NSLOOKUP 10.0.0.15
    C. NETSTAT 10.0.0.15
    D. PING 10.0.0.15

  • Question 320:

    Which of the following is the correct path to determine the IP address on an iOS device?

    A. General> Settings> Wi-Fi> SSID Name> Network> IP address
    B. Wi-Fi> SSID Name> Network> IP address
    C. Settings> General> Network> Wi-Fi> SSID Name> IP address
    D. Location Services> Settings> Wi-Fi> SSID Name> Network> IP address

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