Which of the following should a technician do FIRST to secure a mobile device?
A. Assign a passcodeA client has a computer that is infected with several viruses and spyware. Which of the following should the technician perform FIRST before spyware removal?
A. Run Windows UpdateWhich of the following describes a computer in which the HDD LED is lit, but the mouse does not respond and the computer is unresponsive?
A. The computer has locked upA technician discovers slow data transfer speeds in a wired network. Which of the following would be the MOST probable cause?
A. Using APIPA addressA technician is having connectivity issues with a client's machine. The client's wall jack passed testing and the technician also uses a loopback to test the NIC on the PC and it also passed testing. Which of the following tools would a technician use to test between the wall jack and the PC?
A. Toner probeA user states that their machine is taking much longer to boot than usual. Which of the following utilities would BEST allow a technician to limit what is launched at startup?
A. APPWIZ.CPLA consultant is looking to consolidate six company servers onto one physical system. Which of the following requirements is MOST important on the new setup to ensure stable functionality of the virtual environment?
A. Client hardware requirementsThe technician is dispatched to look at a user's laptop. The user reports the system shuts down after 30 minutes of field use. The technician notices the battery is not fully charging. Which of the following should the technician perform to resolve this?
A. Remove the battery and connect it to a commercial battery charger.IT suspects that other people are frequently making changes to a computer when a user leaves their desk. Which of the following security policies can be implemented in order to prevent this situation?
A. Auto-lockWhich of the following is a device intended to prevent physical access to a facility?
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