220-802 Exam Details

  • Exam Code
    :220-802
  • Exam Name
    :CompTIA A+ Certification Exam
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-802 Online Questions & Answers

  • Question 121:

    A user reports slow performance on their PC after importing some photos. Which of the following maintenance tasks should a technician recommend in order to increase performance?

    A. Defragmentation
    B. Install new camera drivers
    C. Update anti-virus definitions
    D. Run CHKDSK

  • Question 122:

    The practice of following an authorized person through an entrance without using a badge to defeat security is called:

    A. tailgating
    B. spamming
    C. shredding
    D. phishing

  • Question 123:

    A technician would like to ensure all previous data is erased before reloading Windows 7 Home Premium onto a laptop. Which of the following procedures would accomplish this?

    A. Virtual RAID configuration
    B. Quick format
    C. New partition
    D. Full format

  • Question 124:

    A user calls the helpdesk to report that their local printer is not printing any of the jobs that have been submitted this morning. Other users in the vicinity are not having any issues printing to the same unit via the network. The user in question

    connects to the printer over USB cable that connects to a laptop dock.

    Which of the following is MOST likely at fault here?

    A. The user's dock has a power problem with its built-in USB port(s).
    B. The printer only supports USB 2.0 and the user has a USB 3.0 enabled dock.
    C. The printer accidentally had its onboard wired network jack disabled.
    D. Other users are overloading the printer causing it to run out of memory.

  • Question 125:

    iOS version 5.0 allows for all data to be synchronized and backed up to a computer with iTunes via which of the following methods? (Select TWO).

    A. 4G LTE
    B. USB cable
    C. FireWire
    D. Bluetooth
    E. Local Wi-Fi

  • Question 126:

    Which of the following is the default directory for User Profiles in Windows 7?

    A. C:\Profiles\
    B. C:\User Profiles\
    C. C:\Users\Profiles\
    D. C:\Users\

  • Question 127:

    A customer is reporting that since switching from an XP to a Windows 7 computer, the main application they use no longer starts. The vendor of the application no longer exists and the customer does not want to find an alternative replacement at the moment. Which of the following can a technician do to try to get the application running?

    A. Uninstall the application and re-install it as user so that it would have the standard rights and privileges.
    B. Right-click on the application and under "Troubleshoot Compatibility," select the correct mode.
    C. Re-install the application, but install it onto the user's Desktop in their account profile.
    D. Right-click on the application, select Properties and make sure that the Hidden attribute checkbox is unchecked.

  • Question 128:

    Which of the following OS utilities can be used to modify which programs are run at the time of system startup?

    A. MSCONFIG
    B. Services
    C. MSTSC
    D. Computer Management

  • Question 129:

    A technician is working on a user's PC. After testing the theory of the cause, which of the following could the technician perform NEXT? (Select TWO).

    A. Resolve issue
    B. Inform user
    C. New theory or escalate
    D. Document issue
    E. Verify system functionality

  • Question 130:

    A technician needs to change a FAT32 partition to NTFS. Which of the following commands would allow the technician to do this?

    A. CHKDSK
    B. FORMAT
    C. CD
    D. CONVERT

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