CompTIA 220-1201 Online Practice Questions and Exam Preparation

CompTIA 220-1201 Online Questions & Answers

• Question 371:

  Which of the following best represents the purpose of NFC?

  A. Wired connections between several devices
  B. Short-distance wireless connections between two devices
  C. Wireless connections between multiple devices at once
  D. Direct connection of two computers for file sharing
  B. Short-distance wireless connections between two devices

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  Explanation

  NFC (Near-Field Communication) is a subset of RFID technology designed for very short-range wireless communication, typically within a few centimeters. It is primarily used for contactless transactions, like mobile payments, and can also support peer-to-peer data exchanges. NFC operates at 13.56 MHz and enables devices to communicate when placed near each other.

  References:

  "CompTIA A+ Complete Study Guide" by Quentin Docter - Chapter 7,";Wireless and SOHO Networks", page 400.

• Question 372:

  Every time a user submits a print job, the user receives an error from the printer requesting A4 paper. No other users in the office are having printing issues.

  Which of the following is the best way to address the user's issue?

  A. Reinstall the printer driver on the user's computer.
  B. Print to a different printer in the office.
  C. Set the printer defaults in the Control Panel to print to letter-sized paper.
  D. Have the user check the page size on every print job.
  C. Set the printer defaults in the Control Panel to print to letter-sized paper.

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  Explanation

  When a user consistently receives an error requesting A4 paper for print jobs, and no other users are experiencing similar issues, it indicates a possible misconfiguration in the user's printer settings. By setting the printer defaults in the Control Panel to use letter-sized paper, which is more common in some regions, this ensures that the user's print jobs are aligned with the available paper size in the office printer. This approach addresses the root cause of the issue by ensuring that the default settings match the paper size used in the office, eliminating the need for the user to adjust settings for each print job.

  References:

  Adjusting printer default settings is a standard procedure for resolving paper size mismatch errors, as documented in printer setup and troubleshooting guides.

• Question 373:

  A company's RAID array has degraded performance and a blinking red light on one of the bays.

  Which of the following should a technician replace?

  A. HDD
  B. CPU
  C. PSU
  D. RAM
  A. HDD

• Question 374:

  Simulation Lab

  A third-party contractor recently installed a new switch, router, and cabling for a small corporate office. After the installation, users started experiencing issues connecting to resources over the network.

  INSTRUCTIONS

  Click on each PC and server to review outputs. From the remediation section on the right, select an issue and solution for each device.

  

  

  

  

  

  

  

  

  

  

  A. See the explanation below.
  B. PlaceHolder
  C. PlaceHolder
  D. PlaceHolder
  A. See the explanation below.

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  Explanation

  Looking at the network configurations and outputs from both PCs and servers, here are the possible issues and solutions:

  1. PC 1 Issue: The IP address for PC1 is 192.168.1.1, which conflicts with Server 1 (which also uses 192.168.1.1).

  Solution: Change the IP address on PC1 to a unique one within the range, like 192.168.1.3.

  2. PC 2 Issue: PC 2 is configured with 192.168.1.2, which conflicts with Server 2 that has the same IP address.

  Solution: Update the IP address on PC 2 to something unique, like 192.168.1.4.

  3. Server 1 Issue: The IP address for Server 1 is 192.168.1.1, which conflicts with PC1.

  Solution: Since Server 1 and PC1 are using the same IP address, change one of them. For Server 1, you could change the IP address to 192.168.1.5.

  4. Server 2 Issue: Server 2 is using the IP address 192.168.1.2, which conflicts with PC2.

  Solution: Update Server 2 to use a different IP address, such as 192.168.1.6.

  General Remediation:

  The primary problem here is overlapping IP addresses, leading to connectivity issues. Each device on the network must have a unique IP address. After making these changes, ensure that all devices can communicate properly by testing the connection between devices and verifying they can access shared resources.

• Question 375:

  A technician receives a S.M.A.R.T. error on a PC. When the technician presses the Esc key, the PC continues to turn on without any further issues.

  Which of the following should the technician do next?

  A. Replace the HDD.
  B. Update the PC's BIOS.
  C. Close the ticket.
  D. Change the NIC.
  A. Replace the HDD.

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  Explanation

  S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology):

  S.M.A.R.T. is a monitoring system integrated into modern HDDs and SSDs that detects and reports on various indicators of drive health and reliability.

  A S.M.A.R.T. error indicates that the drive is showing signs of impending failure, even if the PC continues to boot and work normally for the time being.

  Next Steps:

  The appropriate action is to replace the hard drive (HDD) because a S.M.A.R.T. error is an early warning of possible hardware failure. Ignoring the warning could result in data loss if the drive fails completely. The technician should also back up the user's data immediately to avoid losing critical information.

  Incorrect Options:

  Option B: Update the PC's BIOS: While keeping the BIOS updated is a good practice, it does not address the S.M.A.

  R.T. error, which is specific to the HDD.

  Option C: Close the ticket: Closing the ticket without resolving the issue would be improper, as the S.M.A.R.T. error is a hardware problem that needs to be addressed to prevent future data loss or downtime.

  Option D: Change the NIC: The NIC (Network Interface Card) is unrelated to the storage system and would not resolve a S.M.A.R.T. error.

  Key Takeaway:

  A S.M.A.R.T. error is a critical indicator of HDD health issues, and the drive should be replaced as soon as possible. Backing up data is also essential.

  References:

  CompTIA A+ Core 1 Exam Objectives (220-1201), Domain 5.1 - Troubleshooting hard drives and RAID arrays.

• Question 376:

  A user is testing a new OS that is contained on a USB drive. The user wants the new OS to load automatically when the computer is turned on.

  Which of the following should the user configure?

  A. BIOS password
  B. Trusted Platform Module
  C. USB permissions
  D. Boot options
  D. Boot options

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  Explanation

  To boot from a USB drive, the user must configure the boot order in the system BIOS/UEFI to prioritize the USB device. This setting tells the computer to load the operating system from the USB device on startup.

  From CompTIA A+ 220-1101 Official Study Guide, Objective 3.5 -Configure BIOS/UEFI settings:

  "The boot order determines the sequence in which the system firmware attempts to find an OS to boot. Setting USB as the first boot device allows the computer to boot from a USB drive."

  Verified Source:

  CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: BIOS/UEFI Configuration CompTIA Exam Objectives 220-1101, Domain 3.5

• Question 377:

  Which of the following ports should a technician disable to increase the security of remote connectivity?

  A. 22
  B. 23
  C. 25
  D. 53
  B. 23

• Question 378:

  A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive.

  Which of the following storage devices should the technician install to BEST accomplish the objective?

  A. M.2
  B. SAS
  C. HDD
  D. SCSI
  A. M.2

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  Explanation

  References:

  https://www.backblaze.com/blog/nvme-vs-m-2-drives/

• Question 379:

  A customer reports a problem connecting to network resources. After asking open-ended questions, the technician determines the issue likely exists on the remote server.

  Which of the following should the technician do next?

  A. Document the findings.
  B. Test the theory
  C. Gather information
  D. Establish a plan of action
  B. Test the theory

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  Explanation

  After determining the issue is likely on the remote server, the technician should test the theory to confirm the root cause before proceeding.

  Why Not A (Document the findings): Documentation comes after confirming the issue.

  Why Not C (Gather information): Information gathering is already completed.

  Why Not D (Establish a plan of action): This is done after confirming the issue.

  References:

  Core 2 (220-1102), Section 3.1, troubleshooting methodology.

• Question 380:

  While reviewing options in the BIOS/UEFI settings page to fix a laptop issue, a support technician notices an option to clear existing TPM keys.

  Which of the following would most likely happen if the TPM is cleared?

  A. Encrypted hard drives would probably not be accessible.
  B. All security certificates would need to be reinstalled from trusted roots.
  C. The device would need to be reenrolled in the MDM platform
  D. The laptop would need to be registered to the domain as a new client.
  A. Encrypted hard drives would probably not be accessible.

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  Explanation

  The Trusted Platform Module (TPM) is a hardware-based security feature used to store cryptographic keys, such as those used for encryption, authentication, or device identification. It plays a critical role in ensuring secure operations for encrypted drives, BitLocker, and secure boot processes. Clearing TPM keys involves wiping all stored cryptographic data, which can lead to several consequences depending on what the TPM was being used for. Let's break it down:

  Correct Correct Answer: A. Encrypted hard drives would probably not be accessible. Encrypted hard drives, such as those secured with BitLocker encryption, rely on the cryptographic keys stored in the TPM to unlock data.

  Clearing the TPM will erase these keys, making it impossible for the encrypted drive to decrypt its contents unless a recovery key (separate from the TPM) is available. Without this recovery key, the data will likely become inaccessible.

  Why the Other Options Are Incorrect:

  Option B: All security certificates would need to be reinstalled from trusted roots.

  Clearing the TPM does not erase security certificates stored in the operating system or other areas. Certificates are generally managed by the OS or specific applications, not the TPM.Clearing the TPM only affects cryptographic keys and data stored in the TPM chip, so this is incorrect.

  Option C: The device would need to be reenrolled in the MDM platform.

  Mobile Device Management (MDM) enrollment typically does not rely on the TPM. While certain enterprise security configurations may involve the TPM, clearing it does not inherently trigger MDM reenrollment unless specifically tied to the

  MDM configuration.

  Option D: The laptop would need to be registered to the domain as a new client.

  While domain registrations may sometimes use TPM for authentication or secure operations, clearing the TPM alone does not require re-registering the device to the domain. The domain registration and authentication process rely more on system-level credentials than the TPM itself.

  Practical Example:

  A user enables BitLocker on their laptop, which relies on the TPM to store the encryption key. Later, if they clear the TPM via BIOS/UEFI without saving the BitLocker recovery key separately, they will not be able to unlock the hard drive, leading to data loss unless the recovery key is available. This is a common issue when technicians or users inadvertently clear the TPM without understanding its role in encryption.

  This question tests understanding of TPM functionality, encryption technologies, and secure device configurations.