CompTIA 220-1201 Online Practice Questions and Exam Preparation

CompTIA 220-1201 Online Questions & Answers

• Question 351:

  A user's laptop keyboard is distorted and is no longer flat.

  Which of the following components most likely failed?

  A. Battery
  B. RAM
  C. Keyboard
  D. HDD
  A. Battery

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  Explanation

  Comprehensive and Detailed Explanation

  CompTIA A+ describes swollen or warped laptop chassis components as a classic symptom of a failing or swollen lithium-ion battery.

  A swollen battery can:

  Warp the keyboard

  Push the bottom panel outward

  Bend or distort the laptop frame

  This is a safety hazard and requires immediate replacement.

  Why the other answers are incorrect

  B. RAM -Cannot cause physical warping.

  C. Keyboard -May fail electronically, but does not physically deform itself.

  D. HDD -Located away from the keyboard and cannot distort the chassis. Final Answer: A

• Question 352:

  A company ' s directory services server is located on premises.

  Which of the following best describes the directory services infrastructure?

  A. Hybrid cloud
  B. Private cloud
  C. Public cloud
  D. Community cloud
  B. Private cloud

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  Explanation

  In the CompTIA A+ Core 1 (220-1201) exam objectives, cloud deployment models describe how and where computing resources are hosted and who has access to them. A private cloud is defined as a cloud environment that is dedicated to a single organization and may be hosted on-premises within the company's own data center or in a dedicated external facility. Since the question states that the directory services server is located on premises, it indicates that the organization is hosting and managing its own infrastructure internally. This aligns directly with the definition of a private cloud deployment model.

  Directory services-such as Microsoft Active Directory or LDAP-based services-are commonly deployed internally to manage user authentication, authorization, group policies, and resource access within an organization. When these services run on company-owned hardware inside the organization's network, the infrastructure remains under the organization's full administrative control, security policies, and management.

  The other options do not match this scenario. A public cloud is hosted by third-party providers and shared among multiple customers #. A hybrid cloud combines on-premises infrastructure with public cloud services. A community cloud is shared by multiple organizations with similar requirements. Because the system is hosted internally for a single organization, the correct classification is Private Cloud.

• Question 353:

  A network printer does not release a user's final print job from the queue, but the user's other print jobs successfully printed a few moments before. Other users can print without issues.

  Which of the following should the user check first to solve the issue?

  A. If the print job is configured to a tray or manual feed
  B. If the computer and printer are connected to the same network
  C. If the print queue is full and will not allow additional jobs
  D. If the printer has stopped due to empty trays
  A. If the print job is configured to a tray or manual feed

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  Explanation

  If only one print job fails and others succeed, it is often due to a paper type or tray selection mismatch for that specific job. If a print job is configured to use a tray that is empty or set to manual feed, it will not be released until resolved.

  From CompTIA A+ 220-1101 Official Study Guide, Objective 4.3 -Printer troubleshooting: "If a specific print job stalls while others succeed, check the job settings for specific tray or paper type configurations that do not match the printer's current setup."

  Verified Source:

  CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 4: Printer Troubleshooting CompTIA Exam Objectives 220-1101, Domain 4.3

• Question 354:

  A technician is experimenting with network configurations and has connected two laptops to an unmanaged switch. The technician configured one of the laptops with a static IP address of 192.168.1.1 and the other with a static IP address of 192.168.2.2. The laptops are not communicating with each other.

  Which of the following is the most likely explanation for this issue?

  A. The technician needs to use a hub instead of a switch.
  B. The wireless NICs are malfunctioning.
  C. PoE interferes with intersubnet communication.
  D. The laptops do not have access to a router.
  D. The laptops do not have access to a router.

• Question 355:

  Which of the following allows an organization to provide remote desktop resources without providing physical workstations to its users?

  A. RMM
  B. SaaS
  C. VDI
  D. Containers
  C. VDI

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  Explanation

  Virtual Desktop Infrastructure (VDI) hosts user desktops on centralized servers rather than physical PCs. Users access a virtual desktop session remotely through thin clients, laptops, or web browsers. The CompTIA A+ cloud-computing domain explains that VDI improves manageability, security, and resource efficiency by allowing IT to centralize OS images, apps, and updates.

  SaaS provides applications not desktops. RMM is for monitoring and managing devices. Containers virtualize applications, not full desktops.

  VDI enables organizations to avoid purchasing physical desktops while still delivering full computing environments to users, which aligns with the A+ virtualization objectives and remote-access concepts.

• Question 356:

  A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct.

  Which of the following should the technician examine to determine the cause of the issue?

  A. The pickup rollers
  B. The corona wire
  C. The document feeder
  D. The drum assembly
  C. The document feeder

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  Explanation

  Since the issue only occurs during scanning and copying (not printing or faxing), the problem is isolated to the document feeder. A vertical line is typically caused by debris or damage on theglass under the ADF (Automatic Document Feeder), not on components related to printing.

  References:

  "CompTIA A+ Complete Study Guide" by Quentin Docter - Chapter 4, page 261.

• Question 357:

  A customer needs to install a new printer in their network. The customer reports that users had intermittent connectivity issues with previous printers.

  Which of the following should the technician configure on the new printer to prevent this issue?

  A. Gateway IP address
  B. DHCP IP address
  C. Static IP address
  D. Public IP address
  C. Static IP address

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  Explanation

  Intermittent connectivity issues with network printers are commonly caused by changing IP addresses when using DHCP. Assigning a static IP address ensures that the printer is always reachable at the same IP address by client machines.

  References:

  "CompTIA A+ Complete Study Guide" by Quentin Docter - Chapter 4,";Printers and Multifunction Devices", page 241.

• Question 358:

  A computer training institute needs to implement multiple VLANs that must:

  1. Connect to each other with minimum hardware

  2. Communicate traffic at wire speed

  Which of the following is the most suitable?

  A. Web application firewall
  B. DDoS appliance
  C. Layer 3 switch
  D. Router
  C. Layer 3 switch

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  Explanation

  A Layer 3 switch is the optimal solution when multiple VLANs must intercommunicate while maintaining high performance and minimal hardware complexity. CompTIA A+ explains that Layer 3 switches combine the capabilities of switching (Layer 2) and routing (Layer 3) , allowing VLAN traffic to be routed internally at wire speed , without the latency typically associated with traditional routers.

  Layer 3 switches use hardware-based routing, meaning they forward inter-VLAN traffic using ASICs (Application-Specific Integrated Circuits). This allows them to achieve extremely fast throughput, ideal for environments like computer training institutes where multiple VLANs may be used for student labs, instructor networks, and administrative traffic.

  A router (D) can route between VLANs but introduces more latency due to software-based routing and typically requires additional equipment. A Web application firewall (A) and DDoS appliance (B) are security devices unrelated to internal VLAN communication.

  Because the institute requires minimal hardware and high-speed inter-VLAN communication , the Layer 3 switch is the only CompTIA-supported device that meets both requirements simultaneously.

• Question 359:

  A help desk technician investigates a laser printer issue. Smudges are appearing on the printed pages, but they are not present on the document that was sent to the printer.

  Which of the following should the technician do first to diagnose the issue?

  A. Use a different kind of printing paper.
  B. Inspect the printer drum.
  C. Update the printer firmware.
  D. Replace the toner.
  B. Inspect the printer drum.

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  Explanation

  Because the smudges are not in the original document, CompTIA A+ troubleshooting logic indicates the problem is occurring inside the print process, not in the application or file. For laser printers, smudging commonly points to an issue with the imaging components-especially the drum/photoconductor unit (and sometimes the fuser). A+ Core 1 (220-1201) printer troubleshooting emphasizes starting with the most likely, easiest-to-verify causes before replacing parts. Inspecting the drum is a diagnostic step that can reveal visible defects such as scratches, toner buildup, contamination, or worn surfaces that cause toner to transfer incorrectly, leading to streaks or smears on output. Replacing the toner (D) is a corrective action and may be unnecessary if the drum is damaged. Changing paper type (A) can help with some issues (like poor fusing or humidity-related problems), but it's less directly tied to consistent smudges caused by the imaging process. Firmware updates (C) are rarely the first step for print-quality defects; they're more relevant to compatibility, bugs, or feature issues-not physical smearing. Therefore, inspecting the printer drum first best matches A+ methodology and common laser printer failure points.

• Question 360:

  Which of the following internet connection types is primarily used for high-speed internet access in rural areas where traditional broadband services are unavailable?

  A. Fiber
  B. Satellite
  C. DSL
  D. Cable
  B. Satellite

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  Explanation

  Comprehensive and Detailed Explanation

  CompTIA A+ describes satellite internet as:

  A wireless broadband solution used where wired infrastructure is unavailable.

  Most common in rural and remote areas.

  Provides high-speed access where DSL, cable, or fiber cannot be deployed. Thus, satellite internet is the primary option for rural high-speed access.

  Why the other answers are incorrect

  A. Fiber -Not available in rural regions due to high installation costs.

  C. DSL -Requires phone lines and is distance-limited; rarely available in remote areas.

  D. Cable -Requires existing cable TV infrastructure; usually not available rurally. Final Answer: B