CompTIA 220-1201 Online Practice Questions and Exam Preparation

CompTIA 220-1201 Online Questions & Answers

• Question 331:

  Which of the following cloud delivery models should an organization choose when it requires ownership of all physical hardware?

  A. Hybrid cloud
  B. Private cloud
  C. Public cloud
  D. IaaS
  E. PaaS
  B. Private cloud

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  Explanation

  A private cloud is the best choice when an organization requires ownership and control of all physical hardware. In CompTIA A+ terms, a private cloud is a cloud deployment model where the cloud infrastructure is dedicated to a single organization and can be implemented on-premises (or hosted for that organization only). If the requirement explicitly states the organization must own the servers, storage, and network equipment, that aligns with a private cloud built and maintained using the organization's own datacenter resources. This provides greater control over security, compliance, customization, and data governance compared with shared models.

  A public cloud is owned and operated by a third-party provider, so the organization does not own the underlying hardware. A hybrid cloud combines private and public components; since part of it relies on provider-owned infrastructure, it does not meet the requirement of owning all physical hardware. IaaS and PaaS are cloud service models (what is consumed), not deployment/delivery models (how it is deployed), and they commonly run on provider-owned hardware as well.

  Therefore, Private cloud is the correct answer.

• Question 332:

  A user reports that a printer pulls multiple sheets of paper from the paper tray instead of a single sheet.

  Which of the following should a technician investigate to resolve this issue?

  (Select two).

  A. Toner cartridge
  B. Tractor feed
  C. Pickup roller
  D. Separation pad
  E. Duplexer
  F. Fuser
  C. Pickup roller
  D. Separation pad

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  Explanation

  The correct answers are

  C. Pickup roller and

  D. Separation pad. A pickup roller is a rubber wheel that grabs the paper from the paper tray and feeds it into the printer. A separation pad is a small piece of cork or rubber that prevents more than one sheet of paper from being fed at a time. If the pickup roller or the separation pad is worn out, dirty, or damaged, it can cause the printer to pull multiple sheets of paper instead of a single sheet. This can lead to paper jams, misprints, or wasted paper. To resolve this issue, a technician should investigate the condition of the pickup roller and the separation pad and replace them if necessary. The technician should also clean the paper tray and make sure the paper is loaded correctly and not stuck together. A toner cartridge is a component that contains the toner powder used to create the printout on a laser printer. A tractor feed is a mechanism that uses sprockets to move continuous paper through a dot matrix printer. A duplexer is a device that allows a printer to print on both sides of the paper automatically. A fuser is a part of a laser printer that melts the toner onto the paper using heat and pressure. None of these components are related to the issue of pulling multiple sheets of paper from the paper tray.

  References:

  Types of Printers--What You Need to Know for the CompTIA A+ Exams

• Question 333:

  Employees are concerned about sensitive data being printed on a shared multifunction printer located in a high-traffic hallway.

  Which of the following should a technician do to address this concern?

  A. Set up a PIN for user authentication at the printer.
  B. Relocate the printer to an unused office space.
  C. Configure printing of sensitive data through a specific tray.
  D. Schedule print jobs to be released at certain times.
  A. Set up a PIN for user authentication at the printer.

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  Explanation

  To prevent unauthorized access to printed sensitive data on a shared printer in a high-traffic area, the best solution is to require user authentication via a PIN. This ensures that print jobs are only released when the authorized user is present at the printer, protecting sensitive information from being exposed. Set up a PIN for user authentication at the printer: This allows users to securely release their print jobs only when they are physically at the printer, preventing unauthorized access.

  Why the other options are incorrect: Relocate the printer to an unused office space: While this may reduce traffic, it doesn't ensure that sensitive data is protected from unauthorized access. Configure printing of sensitive data through a specific tray: This wouldn't solve the issue of unauthorized users accessing sensitive prints. Schedule print jobs to be released at certain times: This doesn't address the security concern of preventing unauthorized access to sensitive documents.

  This falls under the Hardware and Security domain of the CompTIA A+ Core 1 exam.

• Question 334:

  A user experiences intermittent Wi-Fi performance issues only in their office. Nearby RJ45 ports do not provide connectivity, but the user connects fine in other campus areas. AP coverage is weak in the user's office.

  What is the most likely cause?

  A. APs are installed too far from the user's office
  B. Brute-force attempts are causing drops
  C. Ports near the office are disabled
  D. The laptop has malware contacting unauthorized sites
  A. APs are installed too far from the user's office

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  Explanation

  The scenario states that the Wi-Fi signal is weak in the user's office, but the laptop works perfectly in other locations. CompTIA A+ stresses that weak signal strength is caused by distance from the access point, physical obstructions, or poor AP placement. Since other users are not affected and the laptop works elsewhere, the issue is localized signal weakness.

  Disabled RJ45 ports (Option C) matter only for wired connections, and the user relies on Wi-Fi. Malware (Option D) would affect performance everywhere, not just in one office. Brute-force attacks (Option B) would trigger security logs and affect multiple users.

  Weak signal caused by AP distance or line-of-sight issues is the cause, as detailed in A+ wireless troubleshooting procedures related to low RSSI, interference, and AP placement.

• Question 335:

  A user reported performance issues on a computer after a recent OS update A technician is confident that rolling back the system will resolve the issue.

  Which of the following steps should the technician take next?

  A. Document the findings.
  B. Investigate any recent infrastructure changes.
  C. Initiate the system restore
  D. Verify full system functionality.
  C. Initiate the system restore

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  Explanation

  Option C: Initiate the system restore:

  If the technician is confident that rolling back the system to a previous restore point will resolve the issue, the next logical step is to initiate the System Restore process.

  System Restore allows the system to revert to a state before the OS update, which can eliminate the performance issues caused by the update.

  Incorrect Options:

  Option A: Document the findings: Documentation is important but should occur after resolving the issue.

  Option B: Investigate any recent infrastructure changes: This is unnecessary if the issue is already attributed to the OS update.

  Option D: Verify full system functionality: This step should be performed after the System Restore is completed.

  Key Takeaway: When confident that rolling back will resolve the issue, the technician should proceed with initiating a System Restore to revert the OS.

  References:

  CompTIA A+ Core 1 Exam Objectives (220-1201), Domain 5.4 - Troubleshooting OS problems.

• Question 336:

  Which of the following combinations of specifications and frequencies delivers the greatest speed and compatibility for lot devices?

  A. A and 5GHz
  B. Band 2.4GHz
  C. G and 5GHz
  D. N and 2.4GHz
  D. N and 2.4GHz

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  Explanation

  802.11n combined with the 2.4GHz frequency offers the greatest compatibility for IoT devices. 802.11n: Operates on both 2.4GHz and 5GHz bands, offering backward compatibility with older standards like 802.11b/g. 2.4GHz: Has longer range and better penetration through walls, making it ideal for IoT devices that are spread across large areas.

  Why Not A (A and 5GHz): 802.11a is outdated and supports only 5GHz, offering limited compatibility.

  Why Not B (Band 2.4GHz): A frequency alone isn't a standard; 802.11n paired with 2.4GHz provides a more complete solution.

  Why Not C (G and 5GHz): 802.11g supports only 2.4GHz, not 5GHz, and is slower compared to 802.11n.

  References:

  Core 1 (220-1101), Section 2.3, wireless networking standards and frequencies.

• Question 337:

  An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and, recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it. The following paper sizes are used:

  1. Letter (8.5x11in/21.59x27.94cm)

  2. Legal (8.5x14in/21.59x35.56cm)

  3. Oversized (11x17in/27.94x43.18cm)

  INSTRUCTIONS

  Using the available printer parts, replace only the faulty components on the office printer to resolve the stated issues.

  If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

  Select and Place:

  

  

  Explanation:

• Question 338:

  Which of the following characteristics is a benefit of cloud computing?

  A. Unmetered use regardless of demand fluctuations
  B. Centralized location for all global data
  C. On-demand, self-service capabilities
  D. Limited access via custom interfaces
  C. On-demand, self-service capabilities

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  Explanation

  A key benefit and defining characteristic of cloud computing in CompTIA A+ Core 1 is on-demand, self-service. This means users or administrators can quickly provision computing resources-such as virtual machines, storage, or applications-without requiring manual intervention from the cloud provider each time. For example, an organization can deploy a new server instance in minutes to support a new project, then scale it down or remove it when no longer needed. This improves agility, speeds up deployment, and supports rapid changes in workload.

  Option A is incorrect because cloud services are typically metered (measured) and billed based on usage, which is part of the "measured service" cloud concept.

  Option B is incorrect because cloud data is often distributed across multiple regions for redundancy and performance; it is not inherently "centralized for all global data."

  Option D is incorrect because cloud services generally emphasize broad network access using standard methods and interfaces, not limited access through custom interfaces only. Therefore, on-demand, self-service capabilities best represents a cloud computing benefit.

• Question 339:

  Users in a 200-person call center report that phone calls experience severe performance degradation on busy days. The technician confirms:

  1. Upload and download speeds are 50Mbps during a speed test.

  2. VoIP call prioritization settings are properly configured for the VLAN that the call center uses.

  Which of the following is most likely the cause of this issue?

  A. The QoS is not configured correctly on the router.
  B. The switchports dedicated to the call center are flapping.
  C. The call center ' s VLAN is not configured to allow voice traffic.
  D. The bandwidth dedicated to the call center is insufficient.
  D. The bandwidth dedicated to the call center is insufficient.

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  Explanation

  Voice over IP (VoIP) traffic is highly sensitive to latency, jitter, and packet loss, especially in large environments such as a 200-person call center. Although the technician confirms that VoIP prioritization (QoS) is configured correctly and speed tests show 50 Mbps upload and download speeds, overall available bandwidth can still be insufficient during peak usage.

  Speed tests measure raw throughput at a point in time and do not reflect real-world congestion caused by hundreds of simultaneous calls, application usage, and data transfers. On busy days, the cumulative bandwidth demand likely exceeds the available capacity, leading to degraded call quality despite correct VLAN and QoS settings.

  If QoS were misconfigured or the VLAN did not allow voice traffic, call issues would be consistent at all times, not only during peak periods. Flapping switchports would cause intermittent connectivity drops rather than predictable performance degradation correlated with high usage.

  CompTIA highlights that bandwidth limitations are a common root cause of VoIP performance problems in high-density environments, even when prioritization is properly implemented.

  References:

  CompTIA A+ Core 1 (220-1201) Official Study Guide - Networking Performance, QoS, and VoIP

• Question 340:

  A company policy change requires all computers to be encrypted.

  Which of the following technologies should a technician configure to meet this new requirement?

  A. NVMe
  B. RISC
  C. ARM
  D. TPM
  D. TPM