220-1002 Exam Details

  • Exam Code
    :220-1002
  • Exam Name
    :CompTIA A+ Certification: Core 2
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :898 Q&As
  • Last Updated
    :May 28, 2026

CompTIA 220-1002 Online Questions & Answers

  • Question 361:

    A user's computer consistently shuts down several minutes after booting. When the technician reboots the computer, a message stating "CPU fan failure" appears. Which of the following is the MOST likely reason the computer shuts down?

    A. Overheating
    B. Power supply failure
    C. Faulty CPU
    D. High humidity

  • Question 362:

    An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager provides a specific configuration for the desktop. The technician notes the request will require the purchase of a new system. New system purchases are not in the scope of the support agreement.

    Which of the following should the technician do NEXT?

    A. Create a risk analysis report for review
    B. Submit a change order for approval
    C. Insist the worker accepts the standard desktop
    D. Document the request and place the order

  • Question 363:

    A user opens a phishing email and types logon credentials into a fake banking website. The computer's antivirus software then reports it has quarantined several temporary Internet files. A technician disconnects the computer from the network.

    Which of the following should the technician perform NEXT?

    A. Have the user change the password.
    B. Update the antivirus software and run scans.
    C. Disable the user's local computer account.
    D. Quarantine the phishing email.

  • Question 364:

    A user's smartphone began experiencing decreased performance after the user watched some videos, browsed the web, and accessed the application store. The user states the phone was working fine beforehand. Which of the following should be done FIRST to resolve the issue?

    A. Replace the smartphone with a model that has faster hardware.
    B. Check the storage space availability on the smartphone.
    C. Look for OS updates.
    D. Restore the smartphone to the manufacturing image

  • Question 365:

    A security learn recommends a disaster recovery plan with the following requirements:

    1.

    Recent backups should be readily available.

    2.

    Only long-term backups should be stored off premises

    3.

    There should be minimum expenditure on hardware. Which of the following satisfies all of these requirements?

    A. Store 30 days of backups on premises and then age the backups to the public cloud
    B. Store backups on premises and burst to the public cloud if needed.
    C. Store backups both on premises and in a public cloud infrastructure
    D. Store all the backups in a public cloud with no on-premises backup storage

  • Question 366:

    A technician is scheduled to upgrade a grocery store's network equipment at 11 00 p.m. There are only a few shoppers in the store, therefore, the store manager wants the technician to start the upgrade early Which of the following is the NEXT step the technician should perform?

    A. Create a back-out plan for the store.
    B. Review the change request document
    C. Draft the new network diagrams.
    D. Get approval from the Change Advisory Board

  • Question 367:

    Which of the following security methods BEST describes when a user enters a username and password once for multiple applications?

    A. SSO
    B. Permission propagation
    C. Inheritance
    D. MFA

  • Question 368:

    A user regularly calls and states that they have a computer with possibly corrupt system files and wants to know how to repair them. Which of the following utilities would resolve the problem?

    A. ASR
    B. FIXMBR
    C. SFC
    D. MSCONFIG

  • Question 369:

    A network technician is creating a set of scripts to help complete some common tasks. The technician wants to leave notes within the scripts to explain the purpose of each section and allow for changes later. Which of the following should the technician use?

    A. Inline comments
    B. End-user documentation
    C. Change management
    D. Environmentally aware variables

  • Question 370:

    A computer's time settings reset every time it is unplugged. This is a symptom of a faulty:

    A. Memory module.
    B. Power supply.
    C. Motherboard.
    D. CMOS battery.

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