220-1002 Exam Details

  • Exam Code
    :220-1002
  • Exam Name
    :CompTIA A+ Certification: Core 2
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :898 Q&As
  • Last Updated
    :May 28, 2026

CompTIA 220-1002 Online Questions & Answers

  • Question 171:

    A technician responds to a report that a user's desktop is operating much slower after upgrading the Windows OS to the latest version. The technician notices responsiveness is erratic, and the symptoms are similar to a failing hard drive. The technician runs a full hardware diagnostic, and all systems pass. The technician checks the properties for each device in Device Manager and the hard disk and the standard AHCI 1.0 serial ATA controller both indicate the following message: This device is working properly.

    Which of the following should the technician attempt that will MOST likely resolve the performance issue?

    A. Roll back the OS upgrade. Continue using the older version of Windows
    B. Reset the PC to its factory conditions. Perform the OS upgrade again
    C. Update the SATA controller driver from the manufacturer's website
    D. Perform a full backup and replace the hard drive

  • Question 172:

    A user attempts to log in to a Windows PC, but the computer returns to the login screen after entering the correct username and password. A technician inspects the logs in Event Viewer and finds a message that corresponds to the user's login attempts:

    The user profile for Userl5 could not be loaded. Ntuser.dat is missing or corrupt.

    Which of the following would be MOST appropriate for resolving this issue?

    A. Boot into safe mode and log in as User15 Remove extraneous startup programs
    B. Go into System -> Advanced System Settings and remove the User15 profile.
    C. Run the command sfc /scannow.
    D. Delete the C:\Users\User15\ directory from the computer.

  • Question 173:

    Which of the following is the amount of memory a user is limited to with a 32-bit version of Windows?

    A. 2GB
    B. 4GB
    C. 8GB
    D. 16GB

  • Question 174:

    Which of the following is a risk to computer equipment when the humidity is low?

    A. Static discharge
    B. Corrosion
    C. Frequent brownouts
    D. Increased dust

  • Question 175:

    A user's PC has become infected with malware that has a known remediation, Which of the fallowing would MOST likely prevent this from happening again?

    A. Create a restore point.
    B. Utilize a preinstallation environment.
    C. Disable System Restore.
    D. Keep software up to date.

  • Question 176:

    Which of the following OS installation types would a technician use for multiple workstations at the same time?

    A. Image deployment
    B. Clean install
    C. Multiboot
    D. In-place upgrade

  • Question 177:

    A Linux user types the following command: apt-get update

    The action is denied due to insufficient privileges. Which of the following should precede the above command to successful execution?

    A. vi
    B. sudo
    C. chmod
    D. grep

  • Question 178:

    A user is staying at a hotel that only offers Fast Ethernet connectivity to the network. The user's laptop is currently using the corporate network for access to network resources as well as the cloud. Which of the following should the help desk recommend performing prior to using the hotel network?

    A. Add a country code exception to the firewall
    B. Unmap all network drives
    C. Change the proxy settings
    D. Enable Remote Assistance

  • Question 179:

    A company wishes to secure entry and provide a reviewable entry log to specific offices within its building. Which of the following would be the lowest-cost solution to BEST meet the company's needs?

    A. Key fob
    B. Biometric locks
    C. Entry control roster
    D. Cipher locks

  • Question 180:

    A technician is acquiring hardware devices and setting up a computer lab with virtual desktops. The lab computers must have the ability to connect automatically to the remote session upon boot and must be started remotely.

    Which of the following solutions must the hardware be able to support? (Choose two.)

    A. Image deployment
    B. Multiboot
    C. PXE
    D. Unattended installation
    E. USB
    F. Wake-on-LAN

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