220-1002 Exam Details

  • Exam Code
    :220-1002
  • Exam Name
    :CompTIA A+ Certification: Core 2
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :898 Q&As
  • Last Updated
    :May 28, 2026

CompTIA 220-1002 Online Questions & Answers

  • Question 191:

    Which of the following technologies is used by malicious employees to obtain user passwords?

    A. Main-in-the-middle
    B. Phishing
    C. Tailgating
    D. Shoulder surfing

  • Question 192:

    A user is unable to access the Internet-based email system from a specific workstation. However, the user is able to access the email system from other workstations without any issues. Every time the user tries to access the email system, the affected workstation takes the user to an incorrect site. A technician notices the workstation is not currently connected to the network's endpoint protection system.

    Which of the following is the cause of this behavior?

    A. Browser redirection
    B. Pop-ups
    C. Ransomware
    D. Spam
    E. Hijacked email

  • Question 193:

    During a network server outage, the administrators computer received an IP address of 169.254.0.10 and had no access to internal or external resources. Which of the following should be configured to ensure the administrator's computer retains network access?

    A. Alternative IP address
    B. Wake-on-LAN
    C. APIPA
    D. Proxy setting

  • Question 194:

    In order to connect a mobile device to a PAN, a technician MUST ensure which of the following are enabled?

    A. Wi-Fi antenna
    B. 3G data services
    C. Location services
    D. Bluetooth discovery

  • Question 195:

    A user brings a personal laptop to the help desk and states that a clicking sound occurs when the laptop is turned on. After troubleshooting the issue, the technician concludes the hard drive needs to be replaced. The help desk does not replace any hardware on personal devices. Which of the following is the NEXT step the technician should follow'?

    A. Dismiss the user's issue and move to the next user
    B. Offer a different repair option to the user
    C. Replace the hard drive and inform the user
    D. Ask concise close-ended questions

  • Question 196:

    A user's computer is displaying a black screen. The technician restarts the computer, but the OS still does not load. The technician discovers the OS was patched the previous evening. Which of the following should the technician attempt NEXT?

    A. Reboot into safe mode and roll back the updates
    B. Repair the Windows Registry
    C. Configure boot options in the BIOS
    D. Disable Windows services and applications

  • Question 197:

    For which of the following instances is System Restore MOST likely to be used?

    A. Deleting temporary files that are not needed.
    B. Replacing a failed hard drive with a new drive.
    C. Placing the system configuration into a prior state.
    D. Downgrading an operating system to another version.

  • Question 198:

    Which of the following encryption methods is used by WPA2 to improve data security as compared to previous wireless encryption protocols?

    A. AES
    B. TKIP
    C. S/MIME
    D. 3DES

  • Question 199:

    Malware has been identified on a critical system that is currently quarantined. Which of the following should a technician do after the malware symptoms are correctly identified?

    A. Educate the power user for that system.
    B. Schedule weekly scans and run routine updates.
    C. Disable System Restore.
    D. Remediate the infected system.

  • Question 200:

    A new business will be using credit cards in a physical location as well as its web presence.

    Which of the following does the business need?

    A. PHI certification
    B. PCI compliance
    C. POTS implementation
    D. PII filtering

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