CompTIA 220-1002 Online Practice Questions and Exam Preparation

CompTIA 220-1002 Online Questions & Answers

• Question 141:

  Several users at an office have noticed their computers have been behaving erratically over the past hour. A technician suspects there may be a network worm or a hardware failure because all the affected computers were purchased together.

  Which of the following should the technician perform FIRST?

  A. Download antivirus updates
  B. Update the device drivers
  C. Quarantine the affected systems
  D. Perform hardware diagnostics
  C. Quarantine the affected systems

• Question 142:

  A Mac user needs to configure a network device using a serial connection to enable a remote network connection. Which of the following utilities would MOST likely be used to make the necessary changes?

  A. Terminal
  B. Disk maintenance
  C. iCloud
  D. Image recovery
  A. Terminal

• Question 143:

  A technician needs to configure network shares on users' computers when they log on. The technician wrote the script with the net use command. Which of the following script file types is the technician writing.

  A. bat
  B. .sh
  C. py
  D. .js
  A. bat

• Question 144:

  A user reports that a cell phone application is loading slowly and not functioning properly Which of the following should a technician do FIRST to remedy this issue?

  A. Remove and reinstall the application.
  B. Hard reset the cell phone.
  C. Reconnect the wireless network connection
  D. Close all running applications
  D. Close all running applications

• Question 145:

  A technician is decommissioning a workstation that contains Pll The HDDs cannot be used in another device, and all data must be destroyed

  Which of the following actions would BEST fulfill these requirements? (Select TWO)

  A. Physically damage the drives.
  B. Leave the drives in the workstation since it will be decommissioned
  C. Take a picture of the drives individually and their serial numbers
  D. Send the drives to a certified third-party vendor for destruction.
  E. Perform a low-level format before removal
  F. Set a complex hard drive password.
  A. Physically damage the drives.
  D. Send the drives to a certified third-party vendor for destruction.

• Question 146:

  A user calls the helpdesk to report that print jobs coming from a laser printer in the office are losing most of their toner due to being touched by hand smudge. The printer was recently serviced with a new fuser unit. Which of the following problems is MOST likely affecting the printer?

  A. The fuser is not heating up to proper temperature levels necessary.
  B. The pickup rollers are likely dirty and leaving paper dust on all printed pages.
  C. The printer's firmware was not updated with the installation of the new fuser.
  D. The fuser was installed backwards and is not evenly heating printed pages.
  A. The fuser is not heating up to proper temperature levels necessary.

• Question 147:

  Users notify the help desk of an email that was just received. The email came from the help desk's email address and asked the users to click on an embedded link. This email is BEST described as:

  A. phishing.
  B. zombie.
  C. whaling.
  D. spoofing.
  D. spoofing.

• Question 148:

  Which of the following security concepts can be overcome through social engineering? (Select TWO)

  A. Port blocking
  B. Strong passwords
  C. Firewalls
  D. MAC filtering
  E. Email attachment filtering
  F. Antivirus updates
  B. Strong passwords
  E. Email attachment filtering

• Question 149:

  An administrator, Ann, wants to be able to access a customer's router interface from a remote location. Ann always has to have the customer print out the current router settings before she can remotely manage the router. Which of the following should Ann do to eliminate this extra step before connecting to the router remotely?

  A. Change the default user name and password
  B. Request a static IP from the ISP
  C. Enable the remote management port
  D. Enable port forwarding on the router
  B. Request a static IP from the ISP

• Question 150:

  A corporate network was recently infected by a malicious application on a flash drive that downloaded sensitive company files and injected a virus, which spread onto the network Which of the following best practices could have prevented the attack?

  A. Implementing strong passwords
  B. Changing default credentials
  C. Disabling AutoRun
  D. Removing Guest account
  E. Encrypting data
  C. Disabling AutoRun